DPS6 clutch function?

[acdii]

My wife's Focus, a 2015 is now about to get Clutch #3, first two under warranty, this I am doing myself.  All went great until I unlocked the disks and gave it a spin then heard a terrible racket. I had to remove the clutch and found that there appear to be shipping clips on the shift forks. Spring steel and nothing saying to remove before use on them or in the package. It is a true LUK clutch too. 

 

Anyway, I reinstalled the clutch and had no problem getting it down enough to install the snap ring, however, the clutches are now engaged and I cannot turn it unless I remove the center shaft spline disk for the top clutch.   I have a reset tool on the way to reset the springs, but am curious to know why the disks were engaged even though the shift forks are at their resting position.

 

If what I saw is correct that these clutches are backwards to a standard manual clutch, where the shift forks actually engage the disks, and they are released at rest, then what would be the reason for them to not be disengaged when at rest?  I will find out for sure once I reset the clutch and if it goes back like the very first time, then I will be OK.

 

What I found weird is that the inner will spin opposite the outer, when both should spin freely in park or neutral, or is this always the case and what I saw where they spun the clutch after release that the inner one spins easier than the outer one so the clutch disk moved with the clutch?