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My first car was a 1965 Mustang. I planned on buying my 2006 Mustang for over two years. I followed the development from concept to production, I studied all the available options, I searched the internet for the best available dealer and after market options. I have owned 13 cars in my life since my first Mustang they were just transportation to me. My Mustang was more than just a car to me and I was excited to have that feeling again. Once I ordered it I was obsessed with getting information about its status. Although my dealer was great an tried to update me often the lack of available information drove me crazy I felt like an expectant father who was out of the country during the preganancy. Then I discovered Kzinti. His updates, while waiting for my car to be built were unbelievable. When I told my friends and family how he taught me and how much I was in touch with the building process they were amazed. Kzinti made the wait for my car an enjoyable experience this middle aged man will always remember. Instead of shutting him down FORD should adopt his techniques as official customer service policy. Kzinti if you are reading this, Thank You again, I never posted a picture of my car as I promised so here it is.