The '07 GT vert that I have on order will be my fourth new V-8 mustang in a row and I have NEVER gotten anywhere near the kind of individual attention and customer support that Kzinti provided. I really like my dealer, but they're frankly operating in the dark ages. I asked them to make a change to my order a few weeks ago; they assured me it was done. Guess what? It wasn't, and if it weren't for Kzinti, I wouldn't have known. The dealers just don't know how to access the info and frankly I don't think they're really all that interested in doing it. Like most of the people on this and other Ford sites, I know more about the vehicle than the dealers do. Instead of thanking us, they think of customers like me as a pain in the *ss instead of a loyal and devoted fan.
Kzinti gave me, and everyone else on BON, the power to know what was factual info and what was just dealer BS. He provided a service that no one else had or could ever do again, and he did it cheerfully, humorously, and of his own good will. Ford is losing a great, great asset by silencing him. Look at the vehicle tracking thread and all the questions, answers and praise he received.
Where was the harm in what he was doing? What, he spent an hour a day researching and answering questions? Big deal. Do you work all day, non-stop? BRING KZINTI BACK!