BigB

Hey betaiota: Just to clarify, the OE Cross Terrain and the replacement Cross Terrain for the same Ford Explorer fitment are the same exact tire built to the same Michelin standards and Ford OE specs. There is no quality difference. However, when purchased as a replacement, the Cross Terrain now comes with a 65,000 treadlife limited warranty. I'm not aware of any OE tire that comes with a treadlife warranty from any manufacturer. Now, it is true that many of our tires are "tweaked" and upgraded through the manufacturing life of the product, so newer tires in the same line may perform better in certain areas than the same tire made a few years earlier due to advances in technology or manufacturing process improvements. Glad to hear about your positive experience rusty spuds. That’s a lot of miles in one year! Broadus Michelin Tire Tech Team

Hi betaiota: My name is Broadus and I am a member of the Michelin Tire Tech Team. I just wanted to clarify that all Michelin tires have a Standard Manufacturer’s Limited Warranty, which covers defects in workmanship and materials for the life of the original usable tread, or for 6 years from date of purchase, whichever occurs first. The Michelin Cross Terrain SUV tire does come with a 65,000 treadlife limited warranty in the replacement market. However, the Michelin Cross Terrain SUV does not come with a mileage warranty on original equipment vehicles. To determine if any assistance can be extended to you, an inspection of your tires must be performed by a participating Michelin dealer. Once the dealer has had the opportunity to inspect your tires, inform him that you have been instructed by Michelin to request that he contact us at the number below to discuss his findings "while you are there". The life of a tire cannot be measured by miles alone. Among factors that affect tire life are: - tire maintenance (inflation and rotation) - vehicle maintenance (alignment and suspension) - driving styles and habits - materials used in road surfaces - topography of the area the vehicle is driven in. Also, another replacement tire option for some of the more recent year-model Explorers is the Michelin LTX M/S—check with your tire dealer as to the exact fitment, though. Again, if you have additional questions, please call our Consumer Care Group at 1-800-847-3435 M-F 8:00AM-8:00PM, Sat 8:30 AM-4:00PM Thanks, Broadus Michelin Tire Tech Team