answersplease

I have a new '10 Escape and noticed the same problem...squeak or hoot sound somewhere around 3-5 mph. I took it into the dealership and this is the info relayed to me..... From TSB 09-25-3: Some 2009-2010 Escape and Mariner vehicles equipped with a 6f35 automatic transmission may exhibit a single hoot noise on light acceleration from a stop.......the noise may be heard at the rear axle....this is a normal characteristic of the vehicle and does not affect transmission function and/or 4wd function or durability. With that said, the TSB's corrective action is to install a new transaxle drive chain which is eligible under the provision of a New Vehicle Limited Warranty coverage....sigh. Was '09 the first year Ford used the 6F35 transmission?

I appreciate the answer. I understand that MyKey is new technology for all involved therefore a learner curve, steeper for some than others is involved. I wonder why for some the car shuts off when a door is opened yet others do not shut off until a key is inserted in the ignition. The first problem occurred when as a consumer, I was told something as fact which turns out to not be true. Since I am not a technician, I have to trust these people to give me the correct information and if they don't know to say so. Or when they have new information, to call and let me know they gave me the wrong information....again, didn't happen. When I said a set of keys didn't work, I meant that the technician was able to successfully reprogram one set of keys so that the engine did not shut off as soon as the key was put in the ignition. The fix or reprogramming only lasted a couple of hours. The fobs correctly start the car everytime. Is there anything else disabled if I ask the dealership to disable the key in ignition shut-down? Yes, remote start is for my comfort. I expected the remote start to behave the same way as it has in every other vehicle I have owned (different manufacturers). MyKey was not a selling feature to me, no teenagers in this house, but is on every vehicle so if I wanted this vehicle, I had to have MyKey. Remote start was a selling feature. Since the dealer did not have one on the lot, he said they would add it. There was discussion that the remote start was a separate fob not built into the key itself. No discussion on the fact that remote start doesn't play nice with MyKey, causing an additional start - I think that is a poor factory design. Since I am not a technician I have to trust when I am told that when I use my remote start 3-4 times a day during the freezing winter months but am actually starting the car 6 to 8 times a day that I am not causing any additonal wear and tear on my vehicle.

Just purchased a 2010 Escape with dealer installed remote start. I realize that MyKey is new and there is a learning curve for all involved, I am hoping to get factual info. here. I've already spent 20 minutes on hold at 800FordKey only to be dumped into an anonymous VM. While the remote start will start the engine - the engine does NOT turn off when a door is opened as posted by someone else but my issue is the minute the key is inserted into the ignition the engine immediately shuts off and I have to restart. The first time I called dealer service department, I was told that was normal and I would just have to live with starting the car twice due to MyKey features. Not acceptable, so I took the car into the service department. This time they told me that they needed to reset both sets of keys to administrator as the remote start would not operate correctly if it is programmed as a restricted MyKey. Not a problem, no teens driving the car. The result was one set of keys worked the remote start properly for about 2 hours and the other set never worked. Again told "that's just the way it is", nothing can be done about it. I was actually willing to live with the fact that only one set of keys would work properly...until that set stopped working too. I am now being told that I need to bring the car back in, sign some kind of liability waiver so they can disable MyKey totally. My problem with this is I think the service dept. does not yet know what they are doing with the whole MyKey technology. Edited: I appreciate the fact that MyKey is new. I simply would like the facts and hopefully a way to operate all parts of my vehicle as I thought it would when I purchased it.