boji2001

Question...... The sync update for vehicles with NAV require an SD card to be ordered from Ford... Are they readily available or do we have to wait because of back orders or other junk? Also, I feel horrible for those waiting now for the 1.6 EcoBoost recall.. Thanks,

Question...... The sync update for vehicles with NAV require an SD card to be ordered from Ford... Are they readily available or do we have to wait because of back orders or other junk? Also, I feel horrible for those waiting now for the 1.6 EcoBoost recall.. Thanks,

Evidently only the roads that lead to dying dealers that can't sell cars and rely on delivering fleet cars!

My dealer says they have to order the part....cant they just download it? (does anyone want to buy the car...I'm ready to move on)

Saga continues.... Now the dealer says that the my ford sync needs to be done and has to order a part from Ford to do the upgrade.....what is up with this?

Please indulge me in my rant.... 2013 Fusion Titanium, ordered Sept 6, built Nov 8, shipped, Nov 11, delivered to dealer Nov 29. Fleet vehicle, ordered through National Fleet Dealer in Chicago, delivered to an outlying dealer with a gravel lot in Iowa, 35 miles from my home, with 4 other dealers closer. I know the local dealers probably aren't that excited with a fleet car. I understand that the delivery dealer is not making money on the transaction other than a small stipen for washing the car and doing the paperwork. But, I was told that the local dealer "expects to be able to deliver either Saturday, Monday, or Tuesday." Customer Service? Will I want to take the car back for service with these guys? It could have been an opportunity for a local guy to gain a loyal customer. Very dissatisfied with the whole approach and so far, the worst experience I've had with purchasing a new vehicle of the 30 something new cars I've bought.

Email from my dealer: "Ford has issued a stop ship on all Fusions, please see the attachment, SYNC has an update that is required. Years ago the factory "just shipped regardless" ...... and let the dealers live with /deal with IT." The attachment showed an outstanding "Field Service Action"....12A04 SYNC WITH MYFORD/MYLINCOLN TOUCH - APPLICATION PERFORMANCE UPGRADE I know that there is a Ford Plant in Kansas, hopefully it is being done there

Been watching this thread for a couple months..... let me add my issue: talked to Ford today regarding shipment of Titanium Fusion ordered on Sept 6, built on Nov 8, and shipped from Mexico on Nov 15. It is stuck in Kansas "stop ship" awaiting repairs. This is the first I've heard regarding repairs in Kansas........ What's up? Thanks