I will share my experience with Customer Service. The first time I called I was flat out told that this kind of information (i.e. where's my car) was not available through LCS. He said that I had been mis-informed (and that I could not rely on anything said on this forum). That was that. I did end up calling again with Dedonut's suggestion to try to talk to someone in sales... the person I spoke with echoed the sentiment that they don't have that information, but instead of bluntly ending the call he did take my VIN and said he'd call me back after doing some "research". He did call back a half hour later to tell me that he was personally assigning himself to take care of my issues (now we're getting somewhere). Then... the disappointment... he said it might take a while to build my car depending on the options I picked, "like the MultiContour seats". I told him I actually knew my car was built a month ago (my window sticker said 02/08/2013).... nice "research"... awkward for him and upsetting for me. "Well, I am personally going to take care of your concerns and I will call you back on March 22nd to update you on where your car is"... so my first guy wasn't friendly or helpful. The second was friendly but not helpful. I just hope these people are going to be helpful if there are issues with the cars down the road (though I'm sure there won't be with these elaborate inspections).
Tanner... you didn't see any black cars with black rims on that car hauler to San Diego, did you?
Dedonut... I live in the Palm Springs area where just about all of us are transplanted from somewhere... so never have been a Chargers fan... Ravens fan from the get go... hope to celebrate our Super Bowl win with a new MKZ... soon?
