escape20
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Posts posted by escape20
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I am pretty sure my lane centering was on when this has come on.
Is that light listed somewhere?
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Does anyone know what this warning light is It keeps coming on. More often when its raining
I looked in both the 2023 and 2024 owners manual and its not listed anywhere
When i start my truck it doesn't even come on like all the other lights do.
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My Escape Hybrid was about 1000 more than the ICE version.
this is my 2nd one since Jan 2020
I like the way the Hybrid drives, and brakes and its much quieter
I also like that i can go about 550 miles on a tank getting about 39 Real MPG not what the computer says
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13 hours ago, akirby said:
I think they meant a different type of battery not the one that Ford specifies for that vehicle.Yes a different battery than the one called for in the car.
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I am loosing my faith in ford.
I was promised a callback from the case manager today after calling the 800 support number last night but i got no callback.
My dealer is still telling me the case manager is not responding to their messages they are sending him.
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I called the 800 number and they were able to tell me the dealer opened a case on Friday 12/8.
The problem with that is they knew on 11/30 that they could not get a battery. And they told me back on the 30th that they opened a case.
Ford (800 number) told me the case manager would call me back.
The 800 number was actually very helpful.
So frustrating, since my 2020 Hybrid went thru 3 batteries, and now my 2023 is starting the same thing.
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9 hours ago, ice-capades said:
This makes absolutely no sense unless there's something unique about the 12V battery replacement for an Escape Hybrid. Even so, Ford's parts inventory system allows dealers to search nationwide for available parts with shipping to the dealership. Otherwise, you can call Ford Customer Support and file a complaint which generates a case with Ford and follow-up with the dealership until the issue is resolved.
It absolutely makes no sense your correct.
The dealer has not been very responsive. They do not even check for ford responses until i call to ask for an update.
They told me the battery is on national back order. and they cant use another battery they have in stock unless ford approves it.
They tell me they messaged ford about 10 days ago and they are not offering any options other than they need to put the request i through the parts department and not service,
I tried to work with the dealer, but they say there are no options until ford helps.
I think they are feeding me a load of bull
Meanwhile i have had one of their loaners for 14 days now.
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My dealer has had my 23 escape Hybrid for 13 days because of a bad 12 volt battery. the truck keeps going into battery saver mode.
The tell me ford has been slow to respond to find a battery or let them put a different battery in.
Anyone know whee i can start making calls to ford to get someone there to move on this?
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Now my dealer tells me they can not get a 12V battery for my car, they are on back order.
I have been without my car since Wednesday night. At least i have a loaner
They also said the flapping noise is from the shock, which i told them is impossible. The flapping stops when you turn on the heat,
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Well after 2 days at the dealer and many tests, they tell me my battery is bad
They tole me the quality of ford batteries since covid is bad, that's why they keep going bad
They told me the flapping in the back is the heat shield and they adjusted nut they diid not test drive again.
I told them when you turn on the heat the flapping stops. How can it be the heat shield outside of the car
Im trying to get them to drive the truck again while they wait for the battery
UGGGGG
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Yes i am turning it off.
I drive 60 miles a day, so i am driving plenty
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I now have 9000 miles on my Vapor blue escape and love it.
I keep getting a battery saver message on my Ford Pass.
I get it on the SYNC4 screen when i open the door, and the interior lights do not come on either.
Once i start the truck, the lights and Sync4 come on.
I went to the dealer and they tell me there is nothing wrong with the battery. I have a voltmeter coming today from Amazon, and i am going to check the battery myself.
Just a side not, i had the same problem on my 2020 Hybrid, and they changed my battery 3 times, and then refused to change it a 4th time when i got to 36,000 miles.
They spent 5 hours looking at the truck and have no idea what is wrong.
They have a call into the engineers at ford for help.
Has anyone had this problem, and it was NOT the battery?
My second issue is i have a flapping noise coming from the back of the truck.
It only does it when the heat is OFF, going over 50, and the windows are closed.
As soon as you turn the heat on, it stops.
I am guessing its some sort of vent that lets the air pressure out of the truck.
Has anyone else had this issue, and found a resolution?
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21 hours ago, dchan said:
Yes. Hybrid. Pretty sure it’s normal and has to do with the regen motor engaging and disengaging. It’s just a little disconcerting.
Its not normal, my 2020 Hybrid did not do it.
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11 hours ago, dchan said:
NIce..
Braking I noticed a bit of a vibration almost like running over a shallow rumble strip on the front left (possibly on the front right as well but I'm not sitting on that side) only at low speeds and when I brake gently. It is only from about 5MPH thru 2MPH then it stops. It's not there when I have to brake hard or if I'm extremely gentle on the brake.
Do you have a Hybrid?
i have the same problem since the day i picked up my escape.
It only does it when your in electric mode.
I saw some postings on the Maverick site that talks about the same problem hey even have a recording, which sounds just like my noise.
I have not brought it to the dealer yet, i am guessing they will have no clue what is wrong at this point until mre people complain
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Interesting, yours looks darker than mine.
Your right it looks different depending on sun and how you face the car
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Yes that is vapor blue
it looks different in different light and angles.
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I went to see my truck today. It actually arrived Friday night - 4 months to the day when i placed my order.
Came pretty from the plant Left the plant 4/22 and arrived in NJ 4/28
It came off the train the evening of 4/27 and went right on a truck to the dealer.
Dealer ship was closed so i just have outside pics of Vapor blue.
It looks nothing like the pre-production models shows, and nothing like the color on the ford website.
My dealer also had pant samples back in December, and it looks nothing like those either.
It looks just like the Mustang Vapor Blue.
I hope to pick up Thursday or Saturday.
The lease rates are through the roof, the interest rate is 9% on the money,
Ford is crying no one is leasing, but they jacked up the leasing price.
I am going to have to purchase and not lease First time since 2005
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My dealer called me. My Escape Elite Hybrid in Vapor blue arrived today at 4:45.
It came pretty quick
It left Louisville on a rail car Saturday 4/23 at 8PM
It arrived in Twin Oak PA on 4/26, and was unloaded on 4/27
Arrived today in Wayne NJ by truck at 4:35
The ford estimate to the dealer was 5/1 - 5/14
I guess it was not too bad, i ordered it on 12/28 exactly 4 months ago. Had the plant not shut down i would have had it a month ago!
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9 hours ago, dchan said:
Got through on the chat. For those looking for the specific link to the Chat https://www.ford.com/help/contact/ and even though it says "Chat SYNC & Service" this is the correct place.
You enter your name, vin etc.. and then when a rep gets online, you can ask them about rail car info for your order.
They just sent me my information.
My Built April 11th, Shipped April 20th is on a CSX rail car and apparently is in Gibson IN.. about 100 miles outside of Louisville KY. Not sure if that's where it gets loaded onto the Train or if that's one of the stops after leaving the yard.
When I called the CSX number, they say no info on my shipment so maybe it's still getting loaded and only has an assigned rail car for now?Did the chat line give you the car number along with initials?
As far as i know they load up right at the plant
TTGX97**** is my car number.
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so far my CSX tracking has been tracking
today i checked and the line told me the car left Cincinnati Ohio at 5:05 this morning
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i am in Northern NJ so opposite direction
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My tracker went back to my order is confirmed and awaiting being sent to a factory, even thought i know its built. So i chatted online and they told me that my truck was on a CSX rail car with an arrive time between May 4 - 10 to the dealer. They also gave me the rail car number which is neat, because i can now track the location of the rail car at any time by calling CSX's automated system.
I found out at as of 1pm the rail car is still in Louisville KY. They must be still loading the train
the CSX number is 1 877 744 7279 Option 2 - 1 - 3
You then give them the rail car number (letters and numbers)
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Thinks are finally moving along i hope!!
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Does anyone who picked up your Escape have any pictures yet ??
Does anyone know what this light is?
in Escape & Kuga Forum
Posted
it was cloudy one day and raining the other day