Hammer Time

The sales manager provided the regional representative contact information to me. I was inquiring what I might be able to do on my end to expedite my order and he suggested the regional rep may be able to help so he gave me his email. I’ve been in touch with him on 2-3 occasions and he’s been very good to work with.

Yes. Mine expired 4/22. When it arrived I reached out to the sales manger to see if it was in his system. He confirmed it was and said it would be applied at the time of sale. Between then and April, he left the dealership. The finance manager would not honor it and once they hired a new sales manager I reached out to him. He called and said there was nothing he could do because it expired. I then reached out to the regional rep and after some checking, he said it would be honored. Note that I had email documentation from the first sales manager stating it would be honored and that may have played onto the ultimate decision to give it to me. The PCO is pretty clear to me “order or take delivery by 4/22”. The regional rep said they would honor it given all the delays but I think they should honor it based on the language on the PCO mailer.

My Limited has landed! Ford said to expect delivery between July 3 and 13 and it showed today. At the suggestion of the dealer I removed 5th wheel prep back in January. Not sure it impacted my build date but that is one option I wanted and need. Will go to B&W in the aftermarket for that. She’s dirty but that is at my request. I don’t want them scratching up my new paint. I will do a paint decon and then get some ceramic on her. Unfortunately, as many others have reported, my dealership did zero to keep me informed since my order in Dece,beer. I was responsible for not only requesting monthly updates, but but to inform them of price protection, X-plan max $100 doc fee, and honoring a PCO that came in after I placed my order. Huge shout out to the moderators and the members. I was only able to be that well informed based on what I have learned here. As the industry moves to a new model of order what you want, dealerships and sales staff who learn to regularly check in with their clients on status updates will set themselves apart from those dealers who just sit back and wait for someone else to walk through the door. And yes, I have multi-contour seats.

Correct, As is standard on the Limited but not an option for me to select or deselect. Not sure how Ford will address this.

I ordered my Carbonized Gray Metallic Limited today and received confirmation about 5 minutes later. Now the wait begins. Given adaptive steering isn’t an option on the Limited I will be curious to see how the issues with the lack of AS I am reading about impact my build.