Hi All, I am in need of assistance. I ordered an F250 in November that will be at my dealer soon. Long story short, my dealer is trying to screw me on the price increase. Not wanting to just accept that my price had increased, I did some research and found this forum and the excellent information from Ice Capades. I forwarded the price protection letter to my dealer and it didn't go well. They wouldn't respond by email, calling me instead. The guy began the conversation by barking at me, "THAT'S AN INTERNAL DOCUMENT!!". I replied, "Yes, it is. And it means that you need to charge me the price in effect when I ordered." He then said, "WHERE DID YOU GET THIS!?!?!". "Doesn't matter", I replied. This really got him going. He came back with, "THIS DOESN'T MEAN ANYTHING!!". I emailed the manager and recounted the whole saga and included the letter. I told him that if their price was locked in when the order was placed, then my price should be locked in as well. It has been two weeks and I have not received a reply.
My questions to you are, is there anyone at Ford who can talk to my dealer and explain price protection to them? Is there someone at Ford who can confirm that the dealer's cost on an ordered vehicle is set when the order is confirmed? Does anyone have a copy of the dealer's invoice for a Super Duty from before the price increase? I am concerned that they'll just fabricate something with the new number.
Thanks in advance for any info.
Cheers