Hello gang. I ordered my F-350 25 weeks ago on September 27, 2021. It's SWB, Lariat, 6.7 Diesel. I am new to this forum. So my question is going to be redundant by I am beyond frustration, especially when I see Lariat orders in January are getting build dates. My dealer only provides BS patronizing to me which I can see straight through. I tried contacting the sales manager or customer relations at the dealer. My call got re-routed back to my salesman who continues to give information that is meaningless.
The latest line of garbage is: my salesman called me this evening to say, "You are going to receive an email from Ford. It is going to say your order will be filled soon (which the email did not say)" He went on to tell me that Ford is now shutting down all future orders for '22 Super Duties so I should receive a build date very soon (which is what he told me in September, and October, and November, and...). He also said that '23 orders will not be taken until December of this year. Then he tells me it is going to take until the end of the year to work through the '22 backlog. I've asked him whether plants are open or not; whether there is a chip shortage affecting my order; can he tell me what parts are delaying my order. As I'm sure other's have experience... absolutely zero customer care and zero reliable, meaningful information.
- Are there other's still out there that order in September or even earlier that are still waiting for build dates and VINs?
- What is reality? Is Ford even building trucks?
- Did Ford really shut down future orders? How does this even help me when I've been waiting for 6 months for a build date and VIN?
- Is it really going to take until the end of the year to work through the back log? I'm afraid I'm not going to see my truck until September, October, or even later this year.
- All I want to know is where I am in line. I can wait in line, but not knowing where I am in line is very frustrating. It's worst than those stupid ques at Disney land where you wind wind wind, think you are close, then turn a corner and there are 7 more layers of winding.
- This whole thing is ridiculous... I am dumbfounded that after two years that US Manufacturers can't pull there heads out of where ever they are stuck and fix all of this. Weren't we the USA at one time. Weren't we the model of Capitalism and Consumption everyone wanted to be??? Silly me for wanting a good work truck for work...
Extremely frustrated... feel alone in this... just needed to vent.
Cheers to any replies.