J. J.

Dear "Dog breath" Before I get started here, my wife and I got a kick out of your display name. You made a comment about asking "What number you were in the order bank?" I had no idea they could inform a customer of this. It is something I will call the dealership this afternoon and inquire about. On our last visit to the dealership, as mentioned a couple of days ago, they were quickly able to inform us of how many Superduties they were allocated for a specific time period, but offered nothing past that. Thanks for the information. I will question them as you mentioned, but expect nothing from them other than "We don't know the answer to that." As I said, we are fed up with this process and would expect Ford and the dealership to keep their customers better informed. Ford has to know what is back-ordered and when it is 'expected' to be at their plants or they couldn't run a business. Just once (well actually more than once) we would like to receive a call from 'somebody' informing us of 'something' rather than answering our questions back to us. I guess I expect to much for attempting to purchase an $83,000 truck. J. J.

I find this forum to be so very fascinating!! Our F350 Superduty DRW with all the bells and whistles was ordered November 17, 2021. On the very day it was ordered we had to cancel the spray in bed liner and adaptive steering. Those two items placed in on an indefinite hold. So we did. A couple of months later, after contacting the dealership, we asked now what is holding up the truck. Their answer was the box cover and 5th wheel prep kit. The cover was canceled but not the 5th wheel prep kit. The day after we ordered our truck we received an email from Ford telling us to 'hang in there' and that Ford would get to us when they could. Four months and one day later we received another email from Ford to 'Again hang in there." Yesterday (4-11-22) we again stopped by the dealership and asked "Now what is the hold?" They were very upfront about their answer and showed us where their dealership was allotted 4 Superduties for the month on April. They then showed us who many folks in this area were still waiting for trucks. The file cabinet drawer must have had 60 files in it!! To all of you folks who are receiving your trucks - more power to you. We have decided - What a waste of time and $'s this has become and we doubt that the new truck will appear this year.