KCinPD

How did you get Ford to buy it back? What other quality issues did you have?

It is now March 2024. I have received yet another recall notice (Feb19) stating that they are still working on a solution and that they should have parts and software to resolve the issue. I am sorry but this is entering the realm of fantasy. Will Ford be able to keep sending out these notices in perpetuity??? The court has allowed the class action suit to be reinstated (it was dismissed early on when Ford supposedly had a fix - the punched holes in the oil pan??? - which did not work. Here is the link if you want to join the pissed off crowd - https://www.hbsslaw.com/cases/ford-escape-maverick-and-lincoln-corsair-hybrid-fires#block-form-block I had the first scary incident in my Escape - I was driving up a long incline and started smelling something burning. We stopped and opened the hood - definitely something in the engine compartment but no fire. We let it cool for a few hours and it went away. I will take it into my dealer to check however it reminded me that I am constantly in danger in this car. Fortunately, I was in a place where I could stop safely. Before I join the class action suit, I will contact a lawyer about a suit against Ford demanding my money back (plus a bit for the lawyer and to allow me to repurchase a Toyota that I traded in to get this car). I am not looking to make a killing - I just want a safe car. I want my Toyota back. No one should have to deal with two years of fear waiting for Ford to take action. Oh, and you can say that if the car burns I will have a lucrative suit but I don't want to wait for that to happen. Anybody else totally fed up?

DeluxeStang - Thanks for the info. Can they actually tell what vehicles are defective? If they can, why don't they recall to inspect and clear a large number of them making their owners sleep better? I know they did that for some cars but why not all? Or do they really know what actually is causing the problem? Something ain't right. Extending the warranty does not address the risk that my car will catch on fire with me in it potentially killing or maiming me or stranding me in the middle of the desert.

Hi, does anyone have any new info on how and when Ford will address this problem? They stated by end of the quarter/year but I have not received any communication yet and we are closing in on Dec 31.

Well, I am surprised there has been no class-action activity given the length of time the issue has been public. If they sell these cars knowing there is an unresolved safety issue, it's a lawsuit waiting to happen. I will wait with bated breath for the end-of-the-quarter announcement. If no solution is forthcoming, I will contact my lawyer and take steps to get rid of the car. This infuriates me.

I have a 2021 Escape Hybrid. I have received two safety recall letters, the first in Aug 2022 and the second in June 2023. As far as I can tell (I am not a dealer or mechanic), these address the same safety issue. Both letters state Ford is working on this issue and that when parts become available, I will get another letter -- the fix anticipated Oct 2023 (last letter). My dealer says no fix in sight and we just have to wait for Ford. So a safety recall has been in effect for more than one year with no fix in sight???? I want my money back. This is criminal. This will impact resale value should I decide to sell or trade-in. In reading the posts, it is my impression that Ford is dragging its feet. What is the general opinion? Will Ford resolve this anytime soon? I am worried. Thanks for your help