I have a 2021 Escape Hybrid. I have received two safety recall letters, the first in Aug 2022 and the second in June 2023. As far as I can tell (I am not a dealer or mechanic), these address the same safety issue. Both letters state Ford is working on this issue and that when parts become available, I will get another letter -- the fix anticipated Oct 2023 (last letter). My dealer says no fix in sight and we just have to wait for Ford. So a safety recall has been in effect for more than one year with no fix in sight???? I want my money back. This is criminal. This will impact resale value should I decide to sell or trade-in.
In reading the posts, it is my impression that Ford is dragging its feet. What is the general opinion? Will Ford resolve this anytime soon? I am worried.
Thanks for your help