fredrickhw Posted November 17, 2021 Share Posted November 17, 2021 I haven't received a single e-mail from Ford yet according to my dealer and Ford marketing my e-mail is on my order. I was told by Ford marketing that their system is 'flakey'. On other forums it seems hit or miss if e-mails are sent to update status of orders. Has anybody had success enabling e-mails for their orders after the order is placed? If so, how did you do it? I don't want to bug my dealer and I also don't want to wear out this forum checking on status. Quote Link to comment Share on other sites More sharing options...
Bull894 Posted November 17, 2021 Share Posted November 17, 2021 My dealer entered my email the day I ordered my new f250 and i got an email confirming the order within minutes while sitting at the dealership after the order was submitted. Quote Link to comment Share on other sites More sharing options...
ice-capades Posted November 17, 2021 Share Posted November 17, 2021 (edited) 1 hour ago, fredrickhw said: I haven't received a single e-mail from Ford yet according to my dealer and Ford marketing my e-mail is on my order. I was told by Ford marketing that their system is 'flakey'. On other forums it seems hit or miss if e-mails are sent to update status of orders. Has anybody had success enabling e-mails for their orders after the order is placed? If so, how did you do it? I don't want to bug my dealer and I also don't want to wear out this forum checking on status. Your Dealer has 24/7 access to the Vehicle Visibility reporting system which provides the latest information on vehicle orders including order history, scheduling, production and shipping status. Make your Dealer do their job and provide you with the information you require! Your Dealer must attach your e-mail address to your order in the WBDO (Web Based Dealer Ordering) system in order to receive e-mail communications from Ford. The e-mail notices from Ford provide only basic information. Edited November 17, 2021 by ice-capades Additional content 2 Quote Link to comment Share on other sites More sharing options...
Ryanc3055 Posted December 2, 2021 Share Posted December 2, 2021 On 11/17/2021 at 1:59 PM, ice-capades said: Your Dealer has 24/7 access to the Vehicle Visibility reporting system which provides the latest information on vehicle orders including order history, scheduling, production and shipping status. Make your Dealer do their job and provide you with the information you require! Your Dealer must attach your e-mail address to your order in the WBDO (Web Based Dealer Ordering) system in order to receive e-mail communications from Ford. The e-mail notices from Ford provide only basic information. Dealer said the only info they have is what I have last email was build week of 11/15 do you think they should have more info? Quote Link to comment Share on other sites More sharing options...
ice-capades Posted December 2, 2021 Share Posted December 2, 2021 14 minutes ago, Ryanc3055 said: Dealer said the only info they have is what I have last email was build week of 11/15 do you think they should have more info? Unless your scheduled build date was pushed back for some reason, your truck should have been built and possibly shipped. The Vehicle Visibility report should have been updated certainly. I'd ask your Dealer for a copy. And don't rely on a sales representative to know or have access to the Vehicle Visibility report, etc. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.