Park to Reverse Issue ?

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Bought a new 2023 Lariat FX4 for a family member, delivered beginning of March 2023.

 

Now has about 1400 miles on it, she is complaining about it randomly not going into reverse from park.

 

She said she can turn the engine off and restart and it works at that point.

 

Yes I did tell her the brake has to be depressed to put it into gear, and she has been doing that.

 

Anyone else had this issue or heard about it ?