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tbart948

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Everything posted by tbart948

  1. Update Please? 2013 Fusion - VIN 3FA6P0RU5DR317232
  2. Update Please? 2013 Fusion - VIN 3FA6P0RU5DR317232
  3. Any update, please? dealer # F16585 order # 9963
  4. Update, please? 2013 Expedition - VIN 1FMJU2A57DEF44806 Order # is 9957. Dealer # F16585.
  5. With the information you gave me my saleman said he read the order wrong. He said under dealer # F16585 my order # is 9963. Tim
  6. I don't know what to tell you on this one. The dealer confirmed the Order # as 2222 and his Dealer # is F16585. I will check back if I can get any better information from my dealer. Thanks for your efforts! Tim
  7. Sorry, Cyberdman. Contacted the dealer and they indicated that the Order # is 9957. Dealer # F16585.
  8. I don't buy into the theory that getting rid of dealers was all about the economic collapse. The free market would take care of that on it's own. What they did was to eliminate competition within the ranks which in turn let's the dealerships get sloppy in their approach to their customer support. They know if people want a Ford, and don't want to travel long distances for purchases and service, that they will have to come back to them.
  9. When Ford reduced the number of dealers they created a group of dealers that are now feel privileged. Gone are the small town dealers who live in the same small towns with who they sale cars too. We lost 2 dealers, and both better dealers, than what remained. The small dealers that remained are now part of a dealer conglomerate (multiple dealers under one name) who just don't have the same sense of community. It may be more profitable for Ford, and the lone dealer, but not the same home-town dealer support to the customers!
  10. Could someone please track the following order for me? Dealer: F16585 Order Code: 900A Order #: 2222 Order Type: 1 Priority: 10 Order Date: 3/11/13 Thanks, Tim
  11. Could some track the following order for me please? Dealer: F16585 Order Code: 301A Order Type: 1 Model Yr: 2013 Body: U2A Trim: 2W Priority: 10
  12. I hear you. Here is where the allocations to the dealers will improve the performance of the dealers. Good customer feedback(by percentage to allow for the different dealer sizes) =profitability stemming from increased sales due to having cars to sell. Without the cars they either get in line or go out of business.
  13. IT is incredibly hard to find a dealer, with the dedication to customer support, and the trained staff able to provide the support to the customer. I recently have had to go through 5 dealers before I could find one that knew what they were doing and showed a willingness to provide the customer support I desired. If "QUALITY IS JOB 1" it should be started at the dealer level....
  14. I hope you get your car soon. I know that 10 weeks is not that long it is just that no one provides info an what is going on. If I would have been told the car would not be a the dealer for 10 - 15 weeks I might have gone a different direction. Disappointing!
  15. Can anyone tell me if cyberman can track other type vehicles also? I ordered a TI and an Expedition within a couple days of each other.
  16. Companies today are not into customer support nor do they really care what we want. It is all about bottom line. I went through 4 dealers before I found one that knew anything about their product and was willing to work with me on trying to get what I wanted. Trying to get the style wheel on my Ti was just not allowed (unless you buy a second set from parts and put them on after your car gets to the dealer.) Really??? Now that is a company that cares about customer support. Ford needs to take a lesson from Burger King. Have it your way!!!
  17. MTGilby...good luck to you. I ordered a Fusion Hybrid Ti the first week in Dec. 13 weeks later the dealer could not tell me anything but just told me it would be built but couldn't tell me when. I took my deposit and found another dealer who promised to stay on-top of the order and keep me in the loop. Seems to me that Ford should get on board with communicating to their customers that are ordering cars to keep them informed through the process.
  18. Hope your order holds. Seems that there is really a hit and miss with orders. I have seen some posts that cars were ordered in Jan and Feb and are being built in Mar. Others, ordered in Nov and Dec are held up in the ordering process.
  19. Has anyone figured out why all the delays in the FFH builds?
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