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mustangchief

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Posts posted by mustangchief

  1. "

    On 1/14/2020 at 7:24 AM, Wolfepack88 said:

    a complete fubar by Lincoln in every respect.    Every single year at inspection time like clockwork he had a pretty sizable repair that stressed the family finances.  I remember the arguments and strain.   That ingrained in me that I would never buy an American Car, because the quality just wasn't emphasized by Detroit.  e.g.   Subsequently Honda and Toyota cleaned our clocksEmbarrassing to say the least.   You can't f up the roll out of this product.  I was promised 10-12 weeks. nobody has a clue as to where or when the vehicle will show up.  I cancelled    my dealer said they have lost 5 special orders.    This is like Boeing with the 737 Max or Lockheed with the F-35 project.   The management teams at these companies should be fired.  I work in a company where you are accountable and there isn't a chance we would have survived this debacle.   Everyone in my office was like who the hell drives a Lincoln.   My kids are exactly the age I was remembering the arguments and constant disappointment in Ford.   Nobody in my office will venture down the road of Lincoln for sure after hearing this story.  My kids have the impression now that Lincoln/Ford don't have their shit together and they clearly don't.     You can have all the excuses you want but there is no reason that customers/dealers are left totally uninformed.   The concierge's are useless, the dealers don't know squat and that my friends tells you this company's lack of commitment to Customer Service.  The moment you forget or take for granted the customer of your product or service you are on the road to ruin.  

     

    You joined BOV 3 days ago and just rained a tribe of useless barbs on a forum of the biggest fans of Ford/Lincoln, not to mention employees past and present here.  Ford tried to do something others would not contemplate in a complete makeover of a massive plant in a month.  Instead of looking at what went right, you are focused on what went wrong.  If your post was the single driving factor of a person deciding what vehicle to buy, people would never buy a new or used Ford product.  Thankfully, Ford/Lincoln customers are mostly Blue Collar or from the Blue Collar realm and pretty damn smart.  They understand life is not perfect and when life deals you a lemon, you make lemonade.  You do not cut the tree down and smirk at how you won't get another lemon.  There are many highly satisfied Lincoln customers with Aviators and other Lincolns.  You won't have a chance to enjoy a truly great vehicle because you like the other five threw a fit and canceled because you did not get it on your terms.  

     

    This thread was started by me with the sole intent of following my order through the process with my friends on this forum, I did not post it on Audi or BMW forums even though I own one of each and my daily driver is a BMW.  When I need to tow/haul/travel I use a Ford F-150, when I feel sporty I get my Mustang or Challenger out.  If I had to give up four of my cars today, I would be driving the F-150.  When I get the Aviator, it will be the Aviator.  I spent a three day weekend with one and put on hundreds of miles.  When you get seat time, if you trust it enough to try, you will see Lincoln blew away the Europeans IMO.  A short jaunt around a dealer area doesn't count.  I think my Audi is superb around the house, but I took it on a 600 mile trip and will never again do that.  These are my opinions and just that, my opinions.  In your other replies you mentioned your "professional hat" and that it somehow qualifies your comments.  I wore a blue collar hat and then a professional hat until my retirement at 48.  My specialty was production/manufacturing.  My latter years was at the top overseeing product cradle to grave lifecycles of aircraft.  I spent time in classes with automotive production managers.  Your comment about the "Max and Lightning" kind of pisses me off, but I let it go because you obviously have arm chair manufacturing experience.  They were not my projects and many of the mistakes made at Boeing were due to greed and though I'm sad to see them go through this process they brought it on themselves.  The Lightning, where I am intimately familiar with the company is more of a corporate salesman promising what engineers said was possible before T&E.  It is an extremely capable aircraft and will be for decades to come.  All that said, manufacturing is about CPI (Continuous Process Improvement)  Ford tried something, and though I don't know specifics, they are bench marking what worked and improving what didn't.  As you said AI and BEVs are on the horizon, they guy who can win the day on factory changeover speed will win the market.  Ford is not about to spill the beans to dealers or consumers on what went right and what went wrong, these are corporate secrets they will use in the near future to improve.  Ford has innovated since the Model T and I think they are on the brink of the next big thing.  

    • Like 1
  2.  

    8 hours ago, Wolfepack88 said:

     I was promised 10-12 weeks.  I special ordered a vehicle on 7/29 and nobody has a clue as to where or when the vehicle will show up.  I cancelled and my dealer said they have lost 5 special orders.    

    Who promised?  Lincoln did not.  They (Lincoln) sent me a package in September, and it said winter of 2020, not 2019.   The dealer did not lose 5 special orders, he gained 5 retail assets that he will sell sure as the sun comes up.  

     

    Finally, if you cancelled your order why are you still on the Aviator forums, some of us still believe in Ford and their employees, your sour grapes add zip to the conversation.  

    • Like 1
  3. 8 hours ago, Wolfepack88 said:

     I grew up and my Dad bought only Fords.  Every single year at inspection time like clockwork he had a pretty sizable repair that stressed the family finances.  I remember the arguments and strain.   That ingrained in me that I would never buy an American Car, because the quality just wasn't emphasized by Detroit.  

    Me too, My Dad raced Fords in the late 50s and 60s, the reason we always owned fords was because repair parts were easy to come by and cheap.  

  4. 8 hours ago, Wolfepack88 said:

     I ordered an Audi SQ5 that was produced in a brand new factory in Mexico.  Everyone on the AudiWorld forums was worried about them being produced in Mexico, new plant, new workers, etc.    The only hiccup was they ran low on the larger wheel sizes that held up things by a matter of a few weeks.   The vehicle was flawless when I took delivery and everyone I know and spoke with loves their vehicle.   

    Uh, my Q5 is far from perfect, it has more wind noise than my F-150 and is no where as comfortable on long trips.  It has been back to the dealer for an installation error in the wheel well and a stereo that kept dumping my iPhone connection.  Ford never once told me to change my brake fluid every 10000 miles or 2 years.  I have less than 10K miles in 27 months and nearly $300 in service costs.  It is a nice local car and we are keeping it as such, but gimme a break on how great it is.  Yes, Audi does call every 6 months to ask how things are going and suggest expensive service...

    • Like 1
  5. Nothing going on now is normal.  Maybe they will run them down the line and call them 2021 models.  The folks I know who know, are very tight lipped right now, which just means they were threatened with their jobs.  It also means slackers know they are safe because they won't fire anyone.  Best place to find out right now is hang out around the bars and buy lots of rounds...

  6. 29 minutes ago, CoolScoop said:

    Some are being deIivered to customers... see last post in the Aviator, Sasquatch thread for a photo.  The earliest delverery date I've heard of was Jan 3rd in Illinois.  I've also heard of two being delivered to to the same dealer in California the other day and another to Allentown, PA.  The strange thing is its looking like they did it backwards for the GT, with retail orders being delivered first... I haven't heard of any stock orders being delivered yet.

    Any update on yours?  Mine is Frozen in time.

  7. 3 hours ago, Flying68 said:

    So glad I decided against waiting for the GT and went with an Expedition Platinum instead.  It would have been awesome having the PHEV, but the family loves the room in the Expedition.

    So glad your decided to buy the awesome Expedition Platinum and post it on my thread about my GT order.  

  8. 7 hours ago, Teich said:

    Just spoke to my salesman who was just notified that all GT models are going to another warehouse location for final inspection.  Will be about another month before delivery begins.  Lincoln sure has blown this start.

    There has been no blown start, just folks who don't understand new product roll outs.  You can run over to GM and pick up a new C8 Vette, oops they are being held for retrofit of updated parts, Guess Chevy blew the start of the new awesome Vette.  

  9. On 12/28/2019 at 1:13 PM, CoolScoop said:

    Looks like GTs are FINALLY beginning to ship... tracking changed to Status: Released;  Primary Status: Awaiting Shipment, with new eta start/end dates of Jan 2/Jan 8.  Looks like we'll miss the tax credit for this year by just a few days... bummer.

    I would hope these haven't been held back to move the tax credits to 2020

  10. 7 hours ago, Amyz said:

    BAD NEWS!!!! We had a light rain today and water came pouring through the roof again, in front and behind the sun roof as before. We are besides ourselves and will be contacting the regional service manager this week. We have had way too many problems for a vehicle that is 3 months old. Twintornados, this is the exact reason I no longer trust or have confidence in Lincoln....live and learn (see all my other postings of problems).

    Sorry to hear you still have water issues, ask the dealer politely to exchange it for a new one.  If they balk or refuse, have an attorney write a polite demand letter to the dealer and Lincoln stating the roof leak was not fixed and you are worried the water intrusion will harm your health via mold/mildew and that you feel unsafe not knowing what electronic devices were effected and you feel your safety is compromised.  The Lemon Law in Fl gives them three chances to fix the same problem, they also have to have it fixed using a total of no more than thirty days.  Writing the letter now and sending it by certified mail (this is a must) lets them know you are serious and not just pee'd off.  A good consumer Lawyer is worth every penny of a consult if your car is in the shop more than 30 days in the first year.  Being water intrusion, you may want to talk to your insurance agent, they may send a specialist to look at it, after all they don't want to insure a lemon or have a payout if it causes an accident.  

  11. 4 hours ago, Assimilator said:

    The Aviator is uniquely terrible by Lincoln standards however.  Even when I'm first in-line for the new models, all my MKXs and Nautilus have been flawless with the exception of MyLincoln Touch.  But I don't blame anybody swearing them off  if they've spent a fortune for a vehicle with such a major issue that they can't seem to fix.

    A few dozen reaching customers have had serious issues.  The Aviator is not uniquely terrible, there were some growing pains sure, but the Aviator is easily the best SUV I've driven in my life.  

  12. On 12/17/2019 at 10:37 PM, Husker Fan said:

    Are the last 5 numbers of the serial number the # of your car?    Ours is 24825....does that mean over 24,000 were built before it? Thanks!!

    No.  The VIN Serial number is essentially the number it was assigned at the time the order was processed and assigned a VIN.  All it means was 24824 were processed for production before you.  The closest date to build sequence is the blend date.   You can find that on your sticker.  Cars/Trucks are built by commodity availability and blending difficulty, not number sequence.

  13. Sorry Cyber, don't mean to jump in but wanted to answer "whatever the heck vehi ship is"  They are one of the transports and storage company, you can call them at 888-328-3986 and see if they will tell you the status of your Aviator.  They held my 50 year Limited Mustang for 38 days after Ford gave it to them.  

  14. On 12/6/2019 at 10:09 PM, CoolScoop said:

    Don't give up hope yet... our Expedition also got the "sent offsite" primary status but it was just due to "awaiting shipment".  It was then released a few days later.  I believe there are additional offsite storage lots that they ship from, maybe it depends on your ramp assignment. Hope you get an ETA soon!

    I haven't ...yet,  It is still in production, so it isn't at the shipper.  Off Site in production status, is either a detailed QA inspection (which I wouldn't mind)  A track test inspection ( a letter will be on the seat to explain the 50 or so extra miles) or it had an issue that needed to be sent to an off site repair area (rare)  If it is just an inspection there is hope of getting it by Christmas.  It is coming by Convoy, so it will roll in around 4pm if like the other explorer and Aviator deliveries.  The even rarer off site is it was selected for crash testing, then I will get a new production date next week.   

  15. On 12/3/2019 at 9:44 PM, alpha1847 said:

    I have been anxiously awaiting the official ratings, but even though there is still nothing posted on the official EPA site, the online configuration tool is now quoting an impossibly high rating of 30/34!

     

    https://shop.lincoln.com/lab/aviator/#/select/

     

    I don't see any way that could be accurate, but you have to wonder how a typo could get this far.  
     

    Then again, maybe they worked in a few, unadvertised GT-specific powertrain tweaks like dynamic cylinder deactivation (actually, why does Ford seem so disinterested in this tech?), electric cam phasers that allow on-demand Atkinson cycle, etc (kidding - too big of a gap to close).  Other than the taller axle ratio that comes with the GT, which might marginally help the highway number, I don't see any way this is possible.

    The official numbers came up on the EPA site today  (regular gas) 22 City 23 Combined 25 Highway,   56MPGe,   (Hybrid) 30 City/ 34 Highway

     

    image.thumb.png.496f65eeed6b5735a871d1fc33548aca.png

  16. 10 hours ago, CoolScoop said:

    It's finally been produced!  The hybrids don't seem to be following normal status timelines, here's mine so far:  

    11/22 - window sticker released with 12/02 blend date, but no invoice generated

    12/01 - the date near the center of bottom boarder on window sticker changed from 11/22 to 12/01, blend date remained 12/02

    12/04 - dealer received the invoice

    12/05 - produced date

    12/22 - eta end date

     

    So it's looking like "my wife's" Christmas present will be arriving just in time!!!

     

     

     

     

     

    Mine followed the same timeline until eta end date  instead status changed to "shipped offsite"  Maybe it has been selected to be a crash test victim?   Glad to see you got an ETA

     

  17. Most likely due to the MPGe.  My son has a new RAV4 Hybrid and it gets 10 MPG better than the non-hybrid.  The sticker says 23 combined gas only, so I could see those numbers running in hybrid mode.  Driving it like you stole it won't get you those numbers.lol  

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