Monoman

Correct and like i stated, the seats are not itemized so we have no idea if $300 accurately reflects their portion of the package price.

The credit should be for the amount charged to the customer, not the manufacturer's cost. Because the massage/lumbar feature is not really itemized we will never know if the $300 is really a full refund.

Not all supply chain issues are semi-conductor related. The three main items causing SD delays are Fifth wheel prep, Spray in bed-liner, and Adaptive Steering. The first two definitely do not have semi-conductor chips and for the last one we assume it is caused by chips but we don't really know. I think many (maybe most) of the supply chain issues are labor related. Look at the delays we are seeing with just getting the built trucks to the dealerships because the trucks sit waiting to be picked up by transporters. The same thing is happening with the parts and materials going from point A to point B which is often from overseas to the US.

LOL .. i just emailed Granger asking if I can drop my Platinum to Lariat Ultimate w/o losing price protection. I expect their answer to match your post. It's not a big deal but now that I'm 6 months in and Ford is having having more supplier issues I'm starting to consider my options .. whatever they may be.

Ok maybe not ask but it would be nice to know since it is an unusual amount of miles. it's called good customer service.

It would be nice to know up front or to be asked about it ahead of time. When it happens unexpectedly and you also have "The driver also programmed their phone and sirrus favorites for the ride too!" then it just looks unprofessional.

True but if the evidence shows that the transport company put the miles on the vehicle they may have to. Correct me if I am wrong but the transport company is contracted by Ford and the vehicle is not owned by the dealership until it is delivered to the dealership. I am sure you are correct that Ford wants the dealership to handle it but if that is not happening then Ford should want to make reasonable efforts to make the customer happy. Of course this is all the usual speculative forum banter based on the information provided.

Total BS. They either messed up your order or sold the truck to someone for a lot more money.

Agreed. If I were a gambling man I would bet that the dealership put the miles on the vehicle which would explain their failure to document the incident. The customer should push the dealer and Ford to do something to make it better. A few ideas come to mind: PCO, extended warranty, and/or a service plan.

I have a very large collection of digital music in various formats stored on a server which iTunes could not handle. ... those factors aside, as an "IT professional" the iTunes interface was one of the worst end user experiences and a cause of too much stress. YMMV Sorry for the derail.

iTunes is a pile of hot garbage .. at least it was when I gave up on it many many years ago. Ripping CDs is a dying thing now. "All the kids" just want to stream music now.

What's a CD?

I am not sure I follow... I know I can be slow. ;-) If I am 42nd in line and two months later I'm still 42nd in line then I am not sure how anyone in spots 1-41 moved.... unless others jumped ahead or higher spots got processed.

It is going to take 6-9 months on average. The only thing that seems odd is that in 3 months your number in line is the same. That seems to imply that the dealer has not seen any orders move forward (deliveries or VIN assigned) in 3 months. I would ask the sales manager about that and make sure you understand their process. FWIW - I am at 5 months now and sitting at priority level 2. Level 2 sounds great but it does not mean much until Ford has the parts to build my truck and actually builds it.

I just went on the Ford site and did some SD builds. They have a popup message telling you that there are supply issues and that not all things shown will be available. FWIW - the build and price tool let me add 5th wheel prep, AS, and spray in bedliner. LOL