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How About A Recall???? I'M LOSING MY MIND!!!


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2019 F350 Platinum...decided to open my sunroof this past Friday nite because it was so nice out. Returned home and tried to shut the sunroof...would move 2 inches and then retract. Mulitple attempts with no success. Researched the forums and found a re-initialization sequence to try and still no success. Took it to Ford dealer in North NJ...received a call this morning telling me that a spring had broken in the track and I need a new track. Not a new spring, mind you...but a new track. Parts, Labor and Tax will be $4065.00!!! Please talk me off the ledge on this one! Does this make sense to anyone? I'm so pissed off about this. I rarely even use the sunroof...maybe a dozen times since I purchased the truck new. What would make this repair so expensive? This could be my last Ford Truck.  

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Ouch.  Why a recall? Is this a common failure?  Components and warranties are carefully created together.    I've had a few vehicles with a sunroof and only use them a few times each year so I opted not to get one on my truck.

 

See if the dealer can cut the price some.   Good luck.

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  • 2 weeks later...

I have already stated that this truck will be the LAST one with the twin panel moonroof.....   

 

I work part time at a Ford dealer, find yourself a good, local T-top repair shop and they will fix you up..  Here in SE PA, there is a great local guy that can repair ANY sun roof for a TON cheaper than any Ford Service facility..  We send all of our "out of warranty " jobs to him.

 

This is the guy in SE PA as a reference - - - https://eastcoastt-top.com

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