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RFT2112

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Posts posted by RFT2112

  1. On 2/6/2023 at 8:18 PM, RFT2112 said:

    how long did it take you guys to receive your xplan price protection refund from Ford after the sale?
    I took delivery of my truck at end of November.  Per Xplan rules I should receive a check from Ford for the price difference in about 45 days,  it been 60 plus days.   Emailed dealer with no response. 
     

    thanks!  
    Ron

      

    Got my price protection AND X-Plan refund check last week.  Took over 70 days from sale date.   I personally think they overlooked my refund in accounting because after I talked to the GM I got a call back within an hour saying the check would be ready by 5pm the dame day.   If you have waited over 50 days call your dealer and speak to somebody.

  2.  

    On 1/14/2022 at 10:16 AM, ChuckDiesel said:

    What's the ballpark difference between dealer invoice cost and the x-plan pricing?

      With Price protection from order date and Xplan pricing I walked away, (72 days after receiving truck) with a very nice check.   Here is the adjustment invoice, see Net Adjustment.  Basically when I got the truck they gave me x plan price on invoiced vehicle when it was built.   Then adjusted giving me xplan price from order date which resulted in refund check.

    IMG_2601 copy.jpg

  3. 10 hours ago, Big Jon said:

    Yes! You are eligible for the rates that were applicable at the time the order was placed. When the wife ordered her car in Jan/22, she was eligible for the rates. Car didn't arrive until 5/22. You have to push the finance person on this. Ours volunteered the information. Google search may yield the document stating so.

     

    6 hours ago, F450 said:

    Well

    great 

    to late for me 

    They said they could only give me rate what’s current?

    so I just paid it off 

    also they almost tried to not use my price protection but I had to say no way

    they used a confusing way of getting my total price also adding 10000 from new invoice then subtracting it with price protection 

    boy not the best experience on this purchase 

    can’t believe roller coaster ride is over

    good luck everyone 


    My dealer didn’t same with me for rates.I even asked twice about rates.   I’m pissed at myself for not really putting my foot down on that.    I’ll pay it off soon.  
    This was a  stressful and frustrating experience with the dealer,  even using Xplan.  I felt like I had to be on my toes making sure I wasn’t being screwed after price increases.  I didn’t trust them to make sure price protection was done correctly.  Even had them call Xplan HQ.   
     

    Choose your dealer wisely when using Xplan is what I came away with from my experience. 

  4. Finally got her.  Not the best picture but will update later.    Had to order wheel well liners.    Heads up.  Fairway Ford in Ohio has below msrp for parts and they have front and rear wheel well liners in stock.   The air dam looks like it will plow snow it’s so big. 

    CBDB0EC5-AAB2-475D-8E92-BF4D5DD8C2D9.jpeg

  5. On 11/3/2022 at 10:42 PM, geniepro said:

    Then, what I mentioned about Price Protection should apply. Sorry for the pain you are going through.


    Got a call from dealer and it sounds like they figured out how this works.  
    I buy truck at sticker MSRP.  In about 45 days I will get a check for the difference.   I also confirmed that any Ford interest rates and incentives,  via Smart Vincent,  at time order was placed will be honored.   Thankfully they were already aware of this.    
    So what turned out to be what I thought was them trying to screw me was just dealer not knowing how Xplan price protection worked.  Manager said this is only their second Xplan deal.   ?
     

    Thanks to @akirby @ice-capades and Tim Bartz (Fordvideoguy) at Long Mac Arther Ford for providing information and documents that I forwarded to my dealer.  

    Now.  If I can get a decent trade value it’s a done deal.  If not there will be a lariat Ultimate F350 DRW up for grabs once it’s delivered. 
     


     

    • Like 2
  6. 25 minutes ago, steaknpotatoes said:

    Not sure if you’ve seen this literature yet. 

    7066F2D4-B8AD-467A-B280-F508A07A3628.jpeg

    0F8E597F-B54F-4D35-ADE1-274DBE9767E9.jpeg


    yes. I have.  Thanks.   I’ve sent it to the stealership.   
     

    truthfully I think am about done.  Even if dealer the right thing they are going to F me on my trade   Thinking about walking after waiting a year which is exactly what they want.  

    • Like 1
  7. @akirby @ice-capades
    my latest email reply from my salesperson. 

    I emailed a portion of the Xplan rules as seen below.  

    • The New Vehicle Purchase Program customer is entitled to the price in effect at the time the vehicle was invoiced. Any money refunded to the dealer by Ford Motor Company or Lincoln Motor Company for price increases occurring after the order is submitted, but before shipment to the dealer, must be refunded to the customer. 

    Sales person’s reply was this:

    So the statement says 'from the time the vehicle is invoiced' not from when the order was placed and we have not received any money from Ford Motor Company attached to pricing on this vehicle, so we have nothing to refund to you.”

     

    so my question is how much BS is this on dealers part?   When is vehicle actually invoiced,   At order date?

     

    thanks

     

    Ron

  8. 1 hour ago, ice-capades said:

     

    In addition to akirby's reply, here's a copy of the AXZD Plans Pricing Agreement that Dealers have to submit to Ford.

     

    Ford_AXZD-Plans Pricing Agreement.pdf


    you guys are a huge benefit to this community!   Thank you @akirby and @ice-capades
    I love sticking it to the man (dealer) so to speak!   The day will come when dealers are no longer required except for maintenance ect.  If the dealers keep trying to blatantly rip consumers off.   The dealer is either incompetent in dealing with xplan and price protection or just blatantly trying to rip people off.  

    • Like 1
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