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22Tremor

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Posts posted by 22Tremor

  1. I am beyond frustrated and confused at this point and looking for some help.  I ordered and signed my order document on 12/2/2021 it was confirmed on 12/3/2021.  My VIN was assigned in early August of 2022 the same day my salesman quit the dealership.  I noticed that the truck I ordered did not have powered steps so I went to the dealership to meet the new salesman and discuss the powered steps.  At that time he informed me the truck had gone up almost 4K in price.  I explained Price Protection to him and he had to get his GM.  From that point on I only dealt with the GM.  One week later he was able to get the steps added as originally ordered and did ensure me I was price protected.  In Oct around the first promised ship date I met with the finance office to discuss payment.  I was ensured price protection then too but that I would have to pay the full price and they would reimburse me.  The GM called the regional rep while I was in the room and she confirmed this.  Chip hold, shipping delays, my truck is finally ready for pick up on 12/24/2022 - One year and 22 days after order.  I sit back with the finance guy (who is great) and discuss payment, he tell me about a $3,500 rebate.  I verify with him that that is not replacing the price protection refund and he he goes and get the GM who then tells me it is not price protected, they have a new regional rep and he said the truck isn't price protected.  I show my frustration and tell them I would like answers on how a 2 month shipping delay cost me $5,500.00.  He told me to take the truck, did not make me make payment, and we would get it sorted out this week.  I sent him all the documentation I could find on this forum and others as well as the You Tube video.  The sales manager whom i have never talked to before called me yesterday and stated there was no price protection, and I either needed to bring the truck back, bring him a check, or he would call the owner of the vehicle (I am assuming that is Ford) and they would come take their truck back.  I said have the GM call me.  He did, he said his guy didn't have a right to call me and that we would figure it out this week and to hold onto the truck.  I just called Ford Marketing (1-800-334-4375), hoping to get someone on my side or tell me how to deal with getting the rebate myself if I do end up paying full price and they state Price Protection is an individual dealership option.  That blew my mind as everything I have seen and heard is contrary to this and now I dont know what the F to do.  I have a garage full of accessories, sold my other truck, and not interested in waiting another year for another group of hassles.  @akirby @ice-capades or anyone else have any suggestions or contacts I can reach out too?

  2. On 8/30/2022 at 2:47 PM, KSC502 said:

    Originally scheduled for production week of Aug 8th but then pushed to Aug 15th. On 8/24 I received the email below. I can only hope it pushes to Sept 5th and I get my seats the way I ordered them. My Window sticker is also no longer viewable. Anybody else get the message below with no new date?

    We understand it has been too long since you last heard from us. Just wanted to give you an update on the status of your Super Duty F-350 King Ranch order. While production of your vehicle was projected to begin the week of August 15, 2022, supply chain challenges continue to cause delays and uncertainty.

    This is frustrating, we get it. We want nothing more than to get your Ford up on the line and start assembling it. And we will continue to work hard to reduce the delays to try to get you on the road in your new vehicle soon.

    We’ll be sure to keep you updated as we get more information, at least once every 45 days. Hang in there. We really do appreciate your patience and understanding.

     

     

    I am in the same boat as you with my order.  Had a build week of 8/15, tracker shows in production 8/21, I received this same email on 8/24.  Window sticker on the  ford tracker went away but still available on OrderTrack.app both the ford tracker options and the window sticker show the delete.  I am hoping that it has something to do with the announcement of the seats and we still might get them, but with the modules already being populated I am sure that we won't.  After waiting almost 10 months, my order was confirmed 12/1/2021 I definitely would have waited two more weeks to get the seats I wanted.

  3. I am in the same boat, had build week of 8/15, tracker shows in production 8/21, modules got populated, and the next dang day they announced the 9/5 date for the return of the MC seats.  After a 9 month wait I would definitely wait an additional two weeks to get the seats I wanted!  No movement in production all week, got the sorry for the delay email last night and then my window sticker disappeared of of the tracker, but is still on the Ordertrack.app site.  Fingers crossed the delay means seats, but I am not holding my breath.

     

    • Like 1
  4. 7 hours ago, JeffSpencer said:

     

    I noticed the same thing on my order. I specified power running boards when I ordered my F250 Platinum Tremor. Low and behold, when I got my VIN, the order was showing fixed running boards. I spoke to my dealer who then told me that power running boards were not available for the Tremor package. I called Ford to verify that they were an option, then called the dealer again to push harder, telling him to get it fixed.

     

    The Ford rep happened to be making a visit the next day and he/she sorted it out for me. My order is now showing power running boards again. Scheduled build week is June 27th.

    Any chance your rep would help me out?? LOL I have zero faith in my dealer at this point.

  5. Went in to see the Sales Manger on Friday and he verified that my truck does indeed have the Tremor step bars and not the Powered Steps that I requested with the salesman.  The order sheet does not show either so I am not sure how I was supposed to verify that option.  With the VIN already assigned it is too late to correct anything and I have a build date of 7/18.  He was stating 5 week delivery for the end of August if everything goes perfect.  So now I am thinking, it might be best to walk away from this truck, wait a month and order MY 2023 and get the truck I want with all of the options I want and hopefully the MC Seats.  Then he said I lost price protection when I removed the spray in, fifth wheel prep, and tonneau cover based on the salesman's recommendation.  I told him I didn't change the engine type or trim package so I should still be covered. Got the shoulder shrug and the comment that he would check on it.  If I do go the 2023 route I will be looking for a new dealership for sure!

     

    If anyone has any suggestions I am looking for ideas on this.

  6. I am pretty frustrated that it seems like my truck was on hold for the MC Seat issue and not any of the restraints I removed.  Seeing trucks being build now that were ordered after mine with the 5th wheel prep and spray in liner, sure makes me wish that I hadn't heard those were the hold up.  Especially since I was just quoted over $2,400.00 for the prep when it was originally going to cost $595.00. Oh well at least I have my $300.00 Credit LOL.  

  7. I was just scheduled two week ago for a production week 6/27 - guess we know why now.  To be clear this is effecting everyone that is in production or scheduled for production now as well or just the trucks that aren't scheduled yet?  Guess the only way to know for sure is wait for the window sticker.

     

  8. 3 hours ago, rubriv said:

    Finally got the "scheduled" email!  After 4.5 months of waiting.  I know many have been waiting longer and I feel for you.  Hang in there, I hope you get yours soon.

     

    Ordered: 12-30-21

    Confirmed: 12-31-21

    Today (5/12/22),  I received Received my VIN and a scheduled build date of 6-20-22

     

    2022 F-250 Lariat CCSB 7.3L, BAP, Lariat Ultimate Package, Ultimate Trailer Tow Camera System with Pro Trailer Backup Assist, moonroof, upfitter switches, rear seat heater, dual batteries/alternator.

     

    My dealer told me we should order without the 5th wheel prep and that they would install it when it arrived... for the same price.

    I had my dealer switch out my BAP to the flavor without the bedliner about a month ago... again they said they would do it for the same price when it arrived.

     

    WOW!

     

    What a great dealer!  Congratulations.

     

  9. Order confirmed 12/2/2021

     

    Got my awaited email today scheduled build for 6/27, for my F250 Platinum Tremor 6.7 Diesel, removed the tonneau cover, bed liner, and fifth wheel prep awhile back it hurt to do so, but did in hopes of getting a truck this year.

     

    I was very excited until I noticed the production picture and options listing on the tracker still had the Tremor fixed black step bars on the truck when I ordered the power steps.  

     

    Is this something to worry about or wait until the window sticker comes out?  With both the platinum and tremor packages neither step was an upgrade so I am just hoping it is a mistake.

     

    Missing power steps would be alot bigger deal than a bed liner to me.

     

     

  10. 5 hours ago, ice-capades said:

     

    Not likely if your Dealer still has you at priority code 19 lumped in with a bunch of other unscheduled retail orders. 

     

    @ice-capadesIs the best thing to do ask them to escalate my order then?  I did ask about it and the response was "Priority Codes are done by the Factory".

     

    Not sure the best option is being as I am 4 months in already.

  11. First Post, playing the waiting game.

     

    I put in my order on 12/3/21, and received confirmation email the same day.

    Today I dropped the bed liner, tonneau cover, console safe, and 5th wheel hitch .  Hopefully it helps.  Being told by dealer I am still priority code 19.  I don't mind waiting, but those items I can handle if it speeds things along.

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