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The Ford Order Tracking System Is No Longer Available.  THANKS Cyberdman For Making Available All Of These Past Years.  More Here.

MyGreatEscape

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  1. MyGreatEscape

    Diverting Chips to Other Vehicles

    It is definitely worth the wait. The hybrid is much louder than the non-hybrid version I traded in. Quite a difference. The all-wheel drive gives it a different feel than the front wheel drive I used to have. But the non-hybrid drives like a family car. My new hybrid feels more tough, which is what I wanted. If I have issues later, I'll post to the Escape forum. PS. My car was built on August the 13th. It has a noticeable lack of the new car smell. That caught me off guard and is disappointing...but not too much. I am very thankful today.
  2. MyGreatEscape

    Diverting Chips to Other Vehicles

    Thank you. I got a call from my dealer yesterday as soon as it arrived. We met today to take possession and trade in the 2021 model. The tracker did switch last night to reflect that it was in final preparation. What a wait this has been. I get that it's a trying year, but I can see where Ford might want to improve their custom order process with a few tweaks. Congratulations on your vehicle!
  3. MyGreatEscape

    Diverting Chips to Other Vehicles

    Does anybody know if the ship date in the tracker should have a date? Mine has been stuck in the shipped status for some time, but the date has never populated. I still have an expected delivery between the 20th and the 26th this month, per the last email from Ford. But, because there is no date shown by the word shipped, I'm questioning whether it actually did get shipped.
  4. MyGreatEscape

    Diverting Chips to Other Vehicles

    Yes, but I was given arrival dates back in September. Which then jumped all the way past October to November. I can't trust the estimate anymore. And I'm tired of trusting Ford at this point.
  5. MyGreatEscape

    Diverting Chips to Other Vehicles

    I am somewhat confused about the Ford email I just received. It says the shipment date has changed, and the new arrival date is between November 20th and the 26th. My dealer told me the vehicle actually shipped, so which is it? Is the transit just slow, or was my dealer wrong and telling me that it shipped earlier this month? Ford could do a much better job keeping its customers in the loop!
  6. MyGreatEscape

    Diverting Chips to Other Vehicles

    Hey, I would brag too if I could. I think mine was held up for the badge. It did not have a chip hold on it. I am more than ready to be behind the wheel.
  7. MyGreatEscape

    Diverting Chips to Other Vehicles

    Mine was shipped about 2 weeks ago. Confirmed with my dealer, then a week later I received an updated email from Ford stating it had shipped. 2022 Escape Hybrid SEL AWD Technology package, panaromic roof Hands free liftgate removal, but window sticker shows it does have Wi-Fi. Ordered 4/1/22 Built 8/13/22 Shipped 11/5/22 - approximately As of today, it still has not arrived at the dealership. Any day now... Best of luck to you. I'm hopeful things are improving for special orders.
  8. MyGreatEscape

    Ford Order Tracking Site Down?

    So I happen to be at my dealer today, and he shared with me that my car shipped yesterday by rail. The tracking site still has my status as "awaiting shipment". I am reading in some of the truck forums that the ones built in August are not having their tracking updated when they finally ship. I guess Ford is not keeping the public informed anymore. The dealer is now the first and last resort to get any information about new vehicles altogether.
  9. MyGreatEscape

    Diverting Chips to Other Vehicles

    Hello again. I just noted the phone number I was provided is different than the one you posted here. From the chat session, the new vehicle support team's phone number is 1-800-334-4375. I don't know if that will make a difference in who you reach. I will give them a call sometime soon. Then again, the chat lady may have just been trying to get rid of me - lol!
  10. MyGreatEscape

    Diverting Chips to Other Vehicles

    Wow, I think I saw my car in that parking lot! Thank you for your writeup up; it was very informative. I get that Ford does not want to release vehicles without its' name on them, but there were cars built the same week as mine where the owner is already driving their car. I am happy for them, but sad that this is just yet another delay for me.
  11. MyGreatEscape

    Diverting Chips to Other Vehicles

    PS - I just chatted with Ford. However, I did not get any additional information other than the ETA. She gave me a phone number for new vehicle support team. I'll give that a try next. I was not aware they had that option.
  12. MyGreatEscape

    Diverting Chips to Other Vehicles

    Thank you for the helpful information. I spoke to my dealer about 2 weeks ago, and they said it had not shipped, which matches the email communication I have. When I check the tracker, it still reflects the status as "built". Perhaps it is fully built but missing the badge? I read where 45,000 plus vehicles were sitting waiting on parts, in the same article as the badge shortage. Ford's email landed in my inbox last night. It seems I am getting updated, but I will reach out again and try to chat as well. Frustrating, and losing my patience though I understand others have waited longer. I'm about to give up.
  13. MyGreatEscape

    Diverting Chips to Other Vehicles

    The newest update as of last night, the delivery date came and went. Email now says it should arrive in November. Wonder what happened to October? I'll end up getting this car in 2023 for a year old model. I guess I'll shop around online as a backup.
  14. MyGreatEscape

    New Ranger Order Not Scheduled

    Awesome. So glad it is sitting in your garage finally. Enjoy your new ride and congratulations.
  15. MyGreatEscape

    Diverting Chips to Other Vehicles

    Actually, after rereading the email, they stated expected delivery date the week of the 19th or the 25th of this month. But, seeing that it has not yet shipped and today is the 13th, I doubt either of those dates will work.
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