7Lincs

Agreed. The entire process from the write-ups/invoicing & conversations came across as shop issues. Eventually service manager got involved & offered refund that I passed on. In between OBDII scanners. No way to lay eyes on exact issue. Concierge Concierge

NYS new car emissions inspection isn't required for 2 years after model year build/purchase. Told by Ford Dealership after 1st. failed emissions was due to "DLC Broken". Made appointment for 2nd. inspection/investigate repair. Passed 2nd. inspection after "live network test with scan tool & woke up all monitors". Charges $11 on top of original inspection fee. When questioning charge not covered in warranty I was told Ford letter to dealers to charge customer. New Ford Bronco/Ford Escape having similar problems. Anyone have similar experience.