Let me give you my perspective on the Mustang GT's from the Dealer's Side. Also, if anyone is interested, I have a 2007 GT Convertible in White with Tan leather at $500 BELOW invoice minus the current (for our region in Cincinnati anyway) $1000 rebate.
I had a soldier (in Iraq) email me that he wanted a Black GT 5 Speed. I'm the Internet Director at a small dealership (60 cars per month total) on the West Side of Cincinnati so of course I want to support one of our "boys in uniform". This was in April. Several emails back and forth. Say's he's putting $10k down so I figure credit won't be a problem. We nail down what he wants (Black GT Premium 5 Speed Manual with Black Leather Interior interior upgrade pkg). I agree to sell him a stick (commodity) at invoice minus rebates AND he gets the $500 military discount.
I didn't feel the need to take a deposit because we'd been talking back and forth since April when he tells me in October that he'll be home in December do I think I can have the car for him by then. The sales answer to that question is ALWAYS "Yes! Absolutely!" I also offer to sell him the car at Invoice minus the $1000 rebate and also minus the $500 military rebate. By the time he was coming home, Ford even put an additional $500 December Bonus Cash Rebate on it!
I have my GM order the car the way he wants. Allocation cuts in (5 speed manuals are a commodity) but we get it scheduled to be built. It has a build date of Dec 16th. I told the guy this and he said he'd be home the week before that. I still didn't take a deposit but I got on the phone and called a LOT of dealers and found a Black GT 5 Speed Manual exactly like he wanted but with the Satelite Radio ($195) and the Exterior Appearance Pkg ($2-something hood scoop and engine cover). We talk (by now he's in Houston TX) on the phone and he says yes, that's fine, I'll take it. I go and GET the car for him (remember, I still have the other one ordered as well). I offer to PICK HIM UP AT THE AIRPORT in it but he says, "No, I want to spend Wednesday with my family, I'll be up on Thursday at 9AM to sign the paperwork and pick up the car." I've also offered to sell him the car at Invoice minus the $1000 rebate and also minus the $500 military rebate. Ford even puts an additional $500 December Bonus Cash Rebate on it!
So far, all very understandable and we're all in agreement. Thursday Morning? No show but we'd had some icey/rain/snow that morning so I'm figuring he doesn't want to get his new Black GT all dirty. I call him at 11 and he says, "I'm at the mall, let me call you back."
He calls me back and says, "Oh, I went out last night and bought one from another dealer. Oh by the way, its not black, its Alloy cuz I couldn't find a Black one"
This is why I HATE to order cars for people. I WILL not without a non-refundable $500 deposit ever. The only other time I ever took a deposit before this one was for a Lariat Crew Cab Super Duty Diesel with a 6 speed manual transmission.
I do 5-7 dealer trades per month and typically only asked for their word but after this situation, I take a deposit on all of them now.