Gave them an earful because they keep promising me update calls but never call me. To get an update I have to go in and sometimes they use the "Sorry I am new here" excuse as a reason to not look up something in the computer.
Sorry cheif, you were here when I ordered my car 10 weeks ago. If you still consider yourself new then your training sucks.
I have plenty of patience, which is why I ordered what I wanted to start with, but when my delivery keeps getting pushed back they could at least call me and tell me the status changed vs calling in and getting a "Im sorry I cant look that up in the computer right now, I will call you back later" and not getting a call or update for a few days until I go there in person. If I could just look it up myself it would solve that. I dont mind delays in shipping as long as I can stay informed.
If you want something done right....