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Toyota Quality to get Worse Before Better


ToBeHuman

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The damage has been slow to emerge - in fact, most recent recalls involve cars produced in the 1990s. But that means potential problems from hectic growth years in the early 2000s have yet to appear. As a result, analysts warn, Toyota's quality woes may only become worse before they get better.
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There is a fundamental difference between the domestics quality woes in the 70's and 80's and Toyotas now. From the article, it stated that Toyota doesn't have their head in the sand. Management is embarrassed that this has happened and they are working the quality issue now. They know they got a problem and they know they gotta get it fixed.

 

Conversely, it took the domestics over 20 years to take their problem seriously.

 

So how long does it take to get quality issues straightened out once you make it a priority? Ask Hyundai/Kia.

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And another point to take into consideration. When the Big3 had reliability issues in the 70's and 80s, there really wasn't a benchmark, or some set of standards that would indicate how reliable a brand was. At that time, S--t happened and you deal with it because that is, what it was. It wasn't till Toyota and Honda set such standards, that made reliability a focus for the Big3...Specially when they started seeing customers deflect to foreign brands.

 

One Detroit start improving the issue, you might say they have lost numerous customers that will take some time to regain, and possibly (considering how hard they were burned) might never come back.

 

In Toyota's case, which I have stated before... as a manufacturer gets bigger, the problems will be bigger. They won't be immune to this issue. It's better to have slower sustained growth, than rapid all out growth.

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