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Compliance Recall for Certain 2013-2014 Models


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Can someone with access to FMCDealer get details on this?

 

4801 - Announcing Advance Notice 14C03 Compliance Recall
Advance Notice: DEMONSTRATION / DELIVERY HOLD - Compliance Recall 14C03. Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles - Front Seat Back Frame Replacement. Refer to FMCDealer.com.

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They aren't saying much right now. Just that some spot welds aren't holding up and can cause the seats to make noise. And they may not meet some regulation because of the welds breaking.

Thanks, I'll share that info with the folks on the BOF sister C-Max Energi forum. Now that it's out there, it will give an idea of what they might face down the road. One member posted a screen shot of their ETIS page and it listed the recall for their VIN. I checked ETIS and there are no Outstanding Field Service Action messages for my Energi, which is a good thing. Any additional info by you ajcomputer, or anyone else will be greatly appreciated.

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I found this on a C-Max Hybrid forum by way of the C-Max Energi forum:

 

SUBJECT: DEMONSTRATION / DELIVERY HOLD Advance Notice - Compliance Recall 14C03

Certain 2013-2014 Model Year C-MAX, Escape, Fusion, and MKZ Vehicles

Front Seat Back Frame Replacement

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Date Range
C-MAX 2013-2014 Michigan July 23, 2012 through May 28, 2013
Escape 2013-2014 Louisville June 5, 2012 through August 12, 2013
Fusion/MKZ 2013-2014 Hermosillo August 15, 2012 through September 10, 2013

Affected vehicles are identified in OASIS. In addition, for a list of vehicles assigned to your dealership, visit https://web.fsavinli...rconnection.com. This information will be available on April 3, 2014.

 

REASON FOR THIS COMPLIANCE RECALL

 

Certain front driver and passenger seatback assemblies may have been produced with sub-standard weld joints attaching the seatback recliner mechanism to the seatback frame. A sub-standard recliner to seatback frame weld joint may separate and the operator may notice noise in the seatback or a loose or leaning seatback. Sub-standard recliner to seatback welds may also not meet the requirements of S4.2 of Federal Motor Vehicle Safety Standard 207, potentially increasing the risk of injury in certain collisions.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any of the affected vehicles involved in this compliance recall. It is anticipated that a complete Dealer Bulletin will be provided to dealers in the second quarter of 2014, once parts to repair this condition are available.

 

NOTE: Parts are currently not available in sufficient quantities to support this compliance recall. In the interim period, if a vehicle arrives at your dealership with a front seatback that exhibits a loose or leaning condition or for dealer stock vehicles with a customer sales contract, please contact the Special Service Support Center.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

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