RedHoncho01 Posted January 21, 2021 Share Posted January 21, 2021 I have a 2019 Lincoln Nautilus reserve that has the wireless phone charging pad in the console. I recently got a new iPhone 12 Pro. It won't charge on the pad for some reason. It starts charging but within a few minutes I get an error message saying something has come between the charging pad and the phone. I have a case on the phone that works with other wireless chargers (not MagSafe). I thought it could be the protrusion of the cameras so I bought a protective cover for those as well. I still get the error message with or without the phone and camera covers. Is anyone else having this issue or know of a fix? Otherwise, I will mention it the next time I have the vehicle serviced to see what the dealer says. Quote Link to comment Share on other sites More sharing options...
hand-filer Posted January 21, 2021 Share Posted January 21, 2021 No problem with wireless charging my LG G7 or Samsung S20+ phones. If possible try someone else's wireless charging capable phone to rule out that it's not a phone issue. I would suspect its an iPhone issue based on the number of complaints online about this. iPhone 12 pro wireless charging issues still present 1 Quote Link to comment Share on other sites More sharing options...
Gurgeh Posted January 21, 2021 Share Posted January 21, 2021 I have that same problem in my 2019 Nautilus with my Motorola phone. I'm hoping the new Samsung I'll be getting next month will work. Quote Link to comment Share on other sites More sharing options...
RedHoncho01 Posted January 29, 2021 Author Share Posted January 29, 2021 On 1/21/2021 at 3:28 PM, hand-filer said: No problem with wireless charging my LG G7 or Samsung S20+ phones. If possible try someone else's wireless charging capable phone to rule out that it's not a phone issue. I would suspect its an iPhone issue based on the number of complaints online about this. iPhone 12 pro wireless charging issues still present I have my phone updated to iOS 14.4 but still have the issue. I'll try rebooting the phone and see if that helps. Quote Link to comment Share on other sites More sharing options...
Jen C Posted February 12, 2021 Share Posted February 12, 2021 I have the same issue with my iPhone 12 Pro Max and my 2019 Nautilus! . I was told by the Ford Dealer that the wireless charging system in all Ford/Lincoln cars are a 5w system and the iPhone 12 is a 12 w system, so they are not compatible! If this is true, then Ford has an issue with their product and should warn customers about this. I also tried a new Ford Expedition that was on their lot and the phone still would not charge. My husband has a 2019 Chevy High Country and the phone will charge just fine! A Verizon customer service rep told me it was because of a plate in the back of the iPhone?? Frustrating to have a $60,000 car and a $1,000 phone not be working together!! Grrrrrr! 1 Quote Link to comment Share on other sites More sharing options...
Gurgeh Posted February 13, 2021 Share Posted February 13, 2021 Got my new 5G Samsung, and works like a charm! That Nautilus charge pad has now made keeping my phone well-charged a snap. I rarely hook it up at home anymore, as sitting it on the charge pad as I drive around is now pretty much all I need. Quote Link to comment Share on other sites More sharing options...
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