No problem everyone! I just like being able to sit down and hit a few buttons and not have to hit redial for an hour wondering if I will get through. That and once you register, you will see it also gives you how many weeks you have left, when your last payment was sent out, how much it was....and a bunch of other stuff that you would normally wait for hours to find out if you try and call in. Hell, my blood pressure went down alot just by not having to call anymore LOL