Your Ford cheer leading has severely blinded you. Most admired has nothing to do with sales. Not all those companies in the top 20 are sales leaders in every category they do battle in. However, a lot of them are more efficiently run than Ford and have great marketing depts that let the consumer know (or at least think) that the company is great.
See above.
As i have always said, initial quality surveys are crap even when Toyota was on top! Any monkey can build a car that looks good for 90 days. You are only a true winner if you can keep that bad boy running for years to come with hardly any problems! That is what consumers remember when its time to buy another vehicle!