Blue Oval Guide Posted June 30, 2007 Share Posted June 30, 2007 2008 VEHICLE TRACKING REQUEST FORUM We are starting a new order tracking thread because the last thread has just about reached critical mass, and with the 2008 orders just starting to hit the system, it was an opportune time. Below is a kind of FAQ to Order Tracking. Feel free to ask questions, we will add to this and update it as we go along. *************************************************************************** What do you need to track my order? *************************************************************************** You need to post your Vehicle Indentification Number (VIN) - Ask your dealer for this 17 digit number -OR- On your order form you will find the following information: 1. Your Dealer Code: (the Dealer Number) Use 5 digits, drop the letter. 2. Model Year: (Year of your car, eg 2008). 3. Your Body Type: (T80 for V6 Mustang, T82 for V8 Mustang). 4. Your Order Number: Given to you by the dealer, should be on the order sheet. *************************************************************************** Can I track my own order? *************************************************************************** Short answer? Sure! As above, you will need a Vehicle Indentification Number (VIN) - Ask your dealer for this 17 digit number -OR- On your order form you will find the following information: 1. Your Dealer Code: (the Dealer Number) Use 5 digits, drop the letter. 2. Model Year: (Year of your car, eg 2007). 3. Your Body Type: (T80 for V6 Mustang, T82 for V8 Mustang). 4. Your Order Number: Given to you by the dealer, should be on the order sheet. -THEN- Once you know all that, give the Vehicle Order Processing Center (VOPC) a ring at this number 1-800-962-3746. This is the VOPC number and it's for Dealers only. Remember, you work for the Dealer... They may ask you for your name, so have your salespersons name handy! *************************************************************************** Some things learned from calling ERL so many times... *************************************************************************** - When ERL says your vehicle has been scheduled for production the week of '../../..' It's always a Monday. Just basically giving that particular week a name. Don't get hung up on strange date orders. You'll probably hear something like as of 12/21 your unit is scheduled for production on 12/19. Just be happy your car's birthday is near. - When ERL says your vehicle is "locked in for production on '../../..'" that is your tentative production date. Your Blend Date is a week before that (you can get your sticker then). (You've probably been blended at least sequenced, I can't remember.) *************************************************************************** What are all the different Production Stages, and what do they mean? *************************************************************************** Receipt Date: The date that MS&S recorded the order. When the order is received from the dealers Serialize Date: The date that MS&S transfers the order to MP&L and the VIN is created. When the order is received by Material Planning and parts are ordered Segment Date: The date that MP&L determines which week the order will be built. When they figure what week that parts will be able to be delivered to the plant to build the vehicle Sequence Date: The date that MP&L determines which day the order will be built. When they figure what day that parts can be at the plant to build the vehicle Blend Date: The date that MP&L determines when the order will be built within the assigned day. When they figure the specific order that vehicles will be built. This depends on options and line constraints. Produced Date: The date that VO finished assembling the vehicle Your unit has been built! Gate Release Date: The date that VO transfers the vehicle to Transportation Carriers for shipping Your unit has left the building, and is in the hands of the shipper (rail or truck) Ship Date: The date the vehicle left the Assembly Plant Your unit has left the load site, and is on it's way to the dealer Arrival Date: The date the Dealership received the vehicle Your dealer has the unit in hand, doing the dealer prep thingy Sold Date: The date the Customer picked up the vehicle You came in, looked it over, said, "I'll take it!" and signed the papers *************************************************************************** My vehicle has shipped, now what can I do? *************************************************************************** Once your vehicle gets to Ship Date you can call VOPC (1-800-962-3746) to get a Railcar Number (The bottom of your window sticker says "Method of Transp," convoy mean railcar). You must speak to an Analyst to get the railcar number. They may ask you for the following information: 1. Your Dealer Code: Found on your order sheet 2. Your Name: Use your salespersons First and Last name 3. VIN or Order #: (I chose VIN so I don't know what they ask for with the order #) For VIN: They ask for the first 2 digits (Mustangs are 1Z) and the last 8. -THEN- With a Railcar#, we can track your vehicle through several rail systems to let you know when to clean the garage. It is also helpful if you think your dealer may sell your vehicle out from under you, as we have all witnessed here. Information just seems to help keep them honest... *************************************************************************** Other Frequently Asked Question *************************************************************************** Q: I heard I can get a .PDF of my Window Sticker, when and how? A: Usually a day after Blend Date has been reached the Window Stickers are available. Just post your request, and if it's in the system, we'll post it for you. Q: What does CONVOY mean on the Window Sticker under Shipping? A: Shipped via train, on a railcar Q: Why do some window stickers have someone's name on it? A: A/X/Z/D 'plan' ordered cars get names on the stickers if 'Plan' ordered from the beginning. You'll see names like 'X00name00X' Q: How long will it take from start to finish or from one production stage to the next? A: They vary! Receipt to Serialize depends on allocation/priority. Serialize to Segment is typically the same day. Blend Date to Produced Date typically takes a week. Typically, Production to Gate Release is the same or one day apart. Gate Release and Ship are usually the same day. Production from start to finish is usually within 24 hours. Q: What the heck is an ERL? A: Evil Robot Lady. The voice on the VOPC auto system. Link to comment Share on other sites More sharing options...
2008fordtaurus Posted June 30, 2007 Share Posted June 30, 2007 Hi, We ordered a 2008 Taurus and I was curious if it has shown up "in the system". Thanks in advance for checking! Dealer code: 74005 Model Year: 2008 Body type: P28(?) AWD Limited Taurus Order Number: 5138 Order Code: 150A On the order sheet, it says "Priority: 10". What does this mean? Link to comment Share on other sites More sharing options...
08GT Posted July 1, 2007 Share Posted July 1, 2007 (edited) Hi!! I ordered a 2008 Mustang GT on 6-28-07 and was wondering if someone could track my order for me. Dealer Code: 47587 Year: 2008 Body Type: T82 Order Number: 8202 Thank you for this wonderful service. Edited July 1, 2007 by 08GT Link to comment Share on other sites More sharing options...
ViperPilot Posted July 1, 2007 Share Posted July 1, 2007 Please note: If you want your vehicle tracked here we need your VIN. To track by Order #, etc. you need to call the VOPC/ERL, although reports are that this method no longer works. Sorry, for the inconvenience; unfortunately we can only pull tracking by VIN and this is beyond our control. Thanks, VP Link to comment Share on other sites More sharing options...
cinque35 Posted July 2, 2007 Share Posted July 2, 2007 (edited) thanks Edited January 27, 2008 by cinque35 Link to comment Share on other sites More sharing options...
jimbo123 Posted July 2, 2007 Share Posted July 2, 2007 (edited) Looking for status on my 2008 Escape Hybrid: 1FMCU49H48KB08117 I'm also curious as to why it took so long? (other than summer closings) Ordered on May 9th Thanks! Jim Edited July 2, 2007 by jimbo123 Link to comment Share on other sites More sharing options...
abbie Posted July 4, 2007 Share Posted July 4, 2007 (edited) Abbie requests status of 1FMCU49H68KB03047 A window sticker would be awesome Thanks Edited July 4, 2007 by abbie Link to comment Share on other sites More sharing options...
ViperPilot Posted July 4, 2007 Share Posted July 4, 2007 hi, can you find any info on:1ZVHT84N985108742 thanks VIN: 1ZVHT84N985108742 Receipt Date: 5/31/2007 Serialize Date: 5/31/2007 Segment Date: 5/31/2007 Sequence Date: 6/14/2007 Blend Date: 6/21/2007 Produced Date: 6/29/2007 Gate Release Date: 6/29/2007 Ship Date: Arrival Date: Sold Date: Link to comment Share on other sites More sharing options...
ViperPilot Posted July 4, 2007 Share Posted July 4, 2007 Looking for status on my 2008 Escape Hybrid: 1FMCU49H48KB08117 VIN: 1FMCU49H48KB08117 Receipt Date: 5/9/2007 Serialize Date: 6/14/2007 Segment Date: 6/14/2007 Sequence Date: 7/2/2007 Blend Date: Produced Date: Gate Release Date: Ship Date: Arrival Date: Sold Date: Link to comment Share on other sites More sharing options...
ViperPilot Posted July 4, 2007 Share Posted July 4, 2007 Abbie requests status of 1FMCU49H68KB03047A window sticker would be awesome Thanks VIN: 1FMCU49H68KB03047 Receipt Date: 5/4/2007 Serialize Date: 6/7/2007 Segment Date: 6/7/2007 Sequence Date: 6/15/2007 Blend Date: 6/22/2007 Produced Date: 6/29/2007 Gate Release Date: 6/29/2007 Ship Date: 7/2/2007 Arrival Date: Sold Date: Link to comment Share on other sites More sharing options...
cinque35 Posted July 5, 2007 Share Posted July 5, 2007 (edited) Thanks Viper! Edited February 14, 2008 by cinque35 Link to comment Share on other sites More sharing options...
abbie Posted July 5, 2007 Share Posted July 5, 2007 :happy feet: Thanks Viper! again. wealth of data! Link to comment Share on other sites More sharing options...
08FEH Posted July 6, 2007 Share Posted July 6, 2007 (edited) I'm not sure if this is the proper place for my request, but here goes anyways! 1FMCU49H38KA99250 Can anyone help me locate my new escape??? Thanks in advance 08FEH **DISREGARD IT JUST CAME IN TODAY*** Edited July 7, 2007 by 08FEH Link to comment Share on other sites More sharing options...
edchilders Posted July 9, 2007 Share Posted July 9, 2007 I'm not sure if this is the proper place for my request, but here goes anyways!1FMCU49H38KA99250 Can anyone help me locate my new escape??? Thanks in advance 08FEH **DISREGARD IT JUST CAME IN TODAY*** I hope I have the same luck! Lisa is searching for status of VIN 1FMDK05W88GA01856 This is a Taurus X ordered on 5/16/07 Model K05 Any updates would be appreciated! Thanks Link to comment Share on other sites More sharing options...
ViperPilot Posted July 11, 2007 Share Posted July 11, 2007 I hope I have the same luck! Lisa is searching for status of VIN 1FMDK05W88GA01856 This is a Taurus X ordered on 5/16/07 Model K05 Any updates would be appreciated! Thanks See your other thread. Link to comment Share on other sites More sharing options...
cinque35 Posted July 11, 2007 Share Posted July 11, 2007 (edited) Hi, any shipping info Edited January 27, 2008 by cinque35 Link to comment Share on other sites More sharing options...
ViperPilot Posted July 12, 2007 Share Posted July 12, 2007 Hi, any shipping info on VIN: 1ZVHT84N985108742Thank you VIN: 1ZVHT84N985108742 Receipt Date: 5/31/2007 Serialize Date: 5/31/2007 Segment Date: 5/31/2007 Sequence Date: 6/14/2007 Blend Date: 6/21/2007 Produced Date: 6/29/2007 Gate Release Date: 6/29/2007 Ship Date: 7/3/2007 Arrival Date: Sold Date: Link to comment Share on other sites More sharing options...
cinque35 Posted July 15, 2007 Share Posted July 15, 2007 (edited) VOPC Edited January 27, 2008 by cinque35 Link to comment Share on other sites More sharing options...
ViperPilot Posted July 15, 2007 Share Posted July 15, 2007 VOPC said it was at the train yard in Newark NJ on 7/9but dealer still says they don't have yet. Any update on arrival date? 1ZVHT84N985108742 The arrival date is the day the dealer gets the car. If they don't have the car, there is no arrival date. Link to comment Share on other sites More sharing options...
cinque35 Posted July 16, 2007 Share Posted July 16, 2007 (edited) Thank you Edited February 14, 2008 by cinque35 Link to comment Share on other sites More sharing options...
jimbo123 Posted July 16, 2007 Share Posted July 16, 2007 VIN: 1FMCU49H48KB08117 Receipt Date: 5/9/2007 Serialize Date: 6/14/2007 Segment Date: 6/14/2007 Sequence Date: 7/2/2007 Blend Date: Produced Date: Gate Release Date: Ship Date: Arrival Date: Sold Date: Any updates or possibly a sticker? Thanks ViperPilot! Link to comment Share on other sites More sharing options...
pb5927317 Posted July 17, 2007 Share Posted July 17, 2007 (edited) I am needing assistance on tracking my purchase of my 2008 Mercury Mariner Hybrid. The dealer code is 45344 (Moser Motor's Berne, IN) Model year is 2008 Body type is U29 Order number is 7035 My DORA was processed 6/29 and the VIN that I currently have is 2CU29H 8 I have a priority code of 10. I appreciate the assistance. I believe it was ordered on June 29th. Edited July 18, 2007 by pb5927317 Link to comment Share on other sites More sharing options...
ViperPilot Posted July 17, 2007 Share Posted July 17, 2007 Any updates or possibly a sticker? Thanks ViperPilot! VIN: 1FMCU49H48KB08117 Receipt Date: 5/9/2007 Serialize Date: 6/14/2007 Segment Date: 6/14/2007 Sequence Date: 7/2/2007 Blend Date: Produced Date: Gate Release Date: Ship Date: Arrival Date: Sold Date: Link to comment Share on other sites More sharing options...
cinque35 Posted July 17, 2007 Share Posted July 17, 2007 (edited) Thank you, They called yesterday, I picked it up last night... Edited February 14, 2008 by cinque35 Link to comment Share on other sites More sharing options...
wrcken Posted July 17, 2007 Share Posted July 17, 2007 I have a partial vin # & dealer code & body type. Is this enough information to still track a 2008 Mustang. If so I will post all the info. I have. Thanks in advance. Karl Link to comment Share on other sites More sharing options...
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