bhidalgo63 Posted December 13, 2021 Share Posted December 13, 2021 Hi, Looking to see if I can get an update on my F350 order, VIN 1FT8W3BT0NEC83617 ? I have Order Number if needed, as well. Got notification by my ordering dealer on the evening of 12/09 that the truck had been sent to production at KY 2 Plant. Pulled down Window Sticker on 12/10. Have not been able to get into Ford Vehicle Tracking page since 12/09. Thank you, Bill Quote Link to comment Share on other sites More sharing options...
akirby Posted December 13, 2021 Share Posted December 13, 2021 There is a tracking service in the employee section but you need a lot more posts and you have to follow the rules exactly. But your dealer has the exact same access to the same information that Ford does. Call your dealer first but you really should wait at least a week to get any usable info. 1 Quote Link to comment Share on other sites More sharing options...
bhidalgo63 Posted December 13, 2021 Author Share Posted December 13, 2021 Thanks, I'll check with them end of the week then. I seem to have to nudge them for updates most times. The vehicle has been on order since 06/25, so like lots of others I am itching for this thing to show up next month as I have been lead to believe by the dealer. Dealer has been less than forthcoming with updates the entire process to be honest. Thanks again. Quote Link to comment Share on other sites More sharing options...
akirby Posted December 13, 2021 Share Posted December 13, 2021 Are you talking to the salesperson or the sales mgr? I would go to the sales manager. There is no excuse for the dealer not providing updates when you’re spending $75k give or take. Quote Link to comment Share on other sites More sharing options...
RPD Posted December 13, 2021 Share Posted December 13, 2021 The tracking site has been down since 12/11/21. It allows input, but the page is frozen and inactive Quote Link to comment Share on other sites More sharing options...
RPD Posted December 13, 2021 Share Posted December 13, 2021 The dealership makes seem like i'm bothering them when I ask for a delivery update. Quote Link to comment Share on other sites More sharing options...
kjgnola Posted December 14, 2021 Share Posted December 14, 2021 Ordering tracking is back up for me. Just tried it at around 6:30 this evening. Not the my dealer has acted like I was a problem, but I do try not to call them much too. Quote Link to comment Share on other sites More sharing options...
RGIll Posted December 17, 2021 Share Posted December 17, 2021 Dealerships should not be “bothered” when you request an update. You are going to be paying them good $$ for your vehicle and it does not take that much time to check the visibility report. If the dealer is close to you, go in and request it. It is hard to ignore someone standing there. Quote Link to comment Share on other sites More sharing options...
bhidalgo63 Posted December 17, 2021 Author Share Posted December 17, 2021 I waited 15 minutes for him this afternoon to show up and stood 5 feet from him. Zero useful information. Quote Link to comment Share on other sites More sharing options...
akirby Posted December 17, 2021 Share Posted December 17, 2021 17 minutes ago, bhidalgo63 said: I waited 15 minutes for him this afternoon to show up and stood 5 feet from him. Zero useful information. salesman or sales manager? You should be dealing with the sales manager and if he’s that incompetent go to the dealer principal. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.