slvWPS Posted December 16, 2021 Share Posted December 16, 2021 Wondering if anyone can shed some light on my current situation. I placed an order for a 2022 Raptor in October. I confirmed that my dealer has an available allocation. Ford Performance was able to see my order in the system up until about 3 weeks ago. It was around that time my dealer informed me that someone up the food chain with the Scheduling department was assigning my order Priority 01 and it was expected to be scheduled as a part of February 2022 production. Since that time, Ford Performance can no longer see my order in the system. Last Thursday, after checking in with Ford Performance and being told that they still could not see a 2022 Raptor Order with the dealer and sales code I provided, I met with my dealer in person Friday afternoon. He pulled my order right up in his system. Sure enough, Priority 01, all my options, etc. My concern is that my order is on some sort of hidden status since the change in priority. I've triple checked the Dealer Code and Sales Code and they match what was on my dealer's screen and the printout of the build sheet. Anyone heard of anything like this before? Quote Link to comment Share on other sites More sharing options...
akirby Posted December 16, 2021 Share Posted December 16, 2021 It’s possible the Ford performance system can’t handle priority 1 orders as those almost never happen. If the dealer has it as a priority 1 I wouldn’t worry. There is no secret hold 1 Quote Link to comment Share on other sites More sharing options...
ice-capades Posted December 16, 2021 Share Posted December 16, 2021 (edited) 13 minutes ago, akirby said: It’s possible the Ford performance system can’t handle priority 1 orders as those almost never happen. If the dealer has it as a priority 1 I wouldn’t worry. There is no secret hold I'd also want to see what the current status is via the Vehicle Visibility report in addition to the WBDO display. There is a wealth of information in the Vehicle Visibility report beyond the one line, default display. Edited December 16, 2021 by ice-capades Additional content 1 Quote Link to comment Share on other sites More sharing options...
slvWPS Posted December 16, 2021 Author Share Posted December 16, 2021 (edited) 20 minutes ago, ice-capades said: I'd also want to see what the current status is via the Vehicle Visibility report in addition to the WBDO display. There is a wealth of information in the Vehicle Visibility report beyond the one line, default display. Anything you'd suggest I ask my dealer specifically? Being a customer and not having experience with WBDO or really the order process in general (especially in all the supply chain madness), it's often the case of not knowing what to ask for. Regardless, I appreciate all the work you guys do to make the forum a valuable resource for those of us on the outside looking in. Edited December 16, 2021 by slvWPS Quote Link to comment Share on other sites More sharing options...
ice-capades Posted December 16, 2021 Share Posted December 16, 2021 12 minutes ago, slvWPS said: Anything you'd suggest I ask my dealer specifically? Being a customer and not having experience with WBDO, it's often the case of not knowing what to ask for. Regardless, I appreciate all the work you guys do to make the forum a valuable resource for those of us on the outside looking in. I'm not concerned about the "01" priority code if it's in the WBDO (Web Based Dealer Ordering) system but the Vehicle Visibility report can at least confirm that it's the same in that report. If the Dealer knows how to use the Vehicle Visibility system, it can also show the history of any order changes, including the priority code, as well as who made the changes. 1 Quote Link to comment Share on other sites More sharing options...
RAPTORSM Posted January 5, 2022 Share Posted January 5, 2022 Is there anyway folks that have had order placed since June for the raptor can get moved up? do I have to talk to dealer or how does that work? 1 Quote Link to comment Share on other sites More sharing options...
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