I own a differential/drivetrain company. I get nothing but complaints on them. I can assure you, many of the companies who bought them, now regret it. This includes ambulance companies. And as for the NYC taxi debate..the hybrid escapes work out very well for the NYC taxis. And as per law they can only keep the taxis on the road for 2 yrs, so after that it doesn't matter to them if they hold up or not.