Is this what they teach in business schools now a days? No wonder the quality is so piss poor on American vehicles. This is exactly why they are loosing market share to the Japanese and German car companies. Just push the crap out the door. And those aren't the only 2 options. Fix it right the first time is the best option. I would rather wait a few extra weeks, or months to get my vehicle if that is what it takes to get it it right. Instead I get a vehicle I paid a lot of money for and not be right and just piss me off. That is why customers are turning to foreign vehicles, plain and simple. Don't believe me? Just go ask a Toyota, Honda, MB or BMW owner why they bought one over a Ford or GM.