Deanh

I just had a Tesla Semi truck orders flashback, and Faraday, and etc etc etc ... ...why on earth are there so many smoke and mirrors with BEV manufacturers?....Ill believe it when they actually start producing them and actually see them on the road.....

I suspect they will utilize something like the upfitter switches avail in the larger pickups..FINALLY plug and play systems....

or LED spots on Rangers and Broncos...theres a HUGE aftermarket for this and bumpers...looks like ford has taken notice and wants part of the pie...

you cant fool me, that's just a Flex MCE

I would say that's pretty self explanatory if you read the gist of the conversation. And don't think all those "shenanigans" are just salesperson related....

THAT I can respect...but you are a rarity...……….

we get some crazy $hit come our way...total games....customers will come in with crazy numbers...and then when asked why they didn't buy..."They didn't have the color or equipment...…"....I do an awful lot of tongue biting and head shaking...I would NOT be in this business but for repeat clientele and referrals....and I quite often go the extra yard because of that loyalty. I doubt you or Akirby have ever dealt with the same salesperson twice let alone had any sort of relationship...and that's nothing against you guys, its the way Ive seen things going for a while...and also the reason sales personnel staying at a place for a long period of time is becoming non existent.....and I have to say, I would have to point my finger, good AND bad....directly at the internet....

and again no dis-respect...but if someone does that, the easy comeback is weve never lost a deal to a legitimate price...you're quite entitled to spend, hours weeks , days shopping a car...depends on how much you value your own time....obviously no one cares about the sales persons time right?...Ive literally seen people spend months researching, e-mailing, calling etc etc etc ...negotiating the shit out of a deal, to save a few bucks a month....makes one wonder, definitely not how I operate...its like crawling over broken glass to pick up a nickel when the dollar bill flies past in the wind.....

understand completely...it happens...did you call the kid back and tell him the details to give his "managers" the chance to equal the deal?.....I seriously have loyal customers that will tell me if someone has stated something different from me, to see if theres the chance...and sometimes Ill discover some serious BS ( ie, they are a couple of hundred cheaper , yet payments are $50 higher???? )....then again I also type my own paper so they don't have to go through the dog and pony show. Ironically, they never tell me if Im cheaper?...LMAO....

truth be told, most dealerships are actually handcuffed by the manufacturer. And due to ever shrinking margins...ie $180 between MSRP and invoice on a Fiesta, actual savings are conrtrolled by said manufacturer in the way of rebates. Ordering makes zero difference price wise barring changes in said incentives...the only benefit is you get the car EXACTLY as you wish without paying for ityems deemed un-necessary. On the flip side...if cars were order only then one wouldnt be able to look, feel, touch and test drive, compare features etc etc ....so, its a double edged sword. Also, individuals circumstances can change between order date and delivery date...so then what happens to said ordered vehicle?....

well done...thats extremely classy, and Im quite sure he appreciated it, unfortunately most sales personnel are discarded like used tissues...lol......question, what made you buy elsewhere...

Its really not hard at all to buy a car, misperception...people just equate it with drama because the ONLY people that publicly voice their opinion are the complainers, ( think about that...you only hear people bitching ) I like what Lincolns doing...but keep in mind...it also negates an awful lot of your negotiation leverage...which a lot of people are obviously fixated on. My rule of thumb is treat the people as you would like to be treated yourself...and realize theres a happy medium....not a "its my way or the highway"....thank god 99% of my customers are previous clients and referrals….I don't tolerate the yelling , screaming all about me customer too well...Like I said, the business model may have its warts, what business doesn't, but Ive yet to see anything that improves its core fundementals…..to me the way to improve is nothing more than good employees. And they are getting harder to keep LONG TERM due to pay levels...especially given what one has to tolerate from the public sometimes....Note to all reading this....you are not doing anyone a HUGE favor by giving them the honor of selling them a car.....ahem.

Teslas business case is a miserable failure....absolutely asinine...when cars don't have convenient service drives the nightmares begin....and 99% of his issues cab be laid at the feet of not franchaising...1 profitable quarter in 14 underlines that fact. And theres a reason dealerships have to carry all that inventory...case in point...theres 172 different configurations of full size Transits...The F-150 ordering guide is 43 pages long...The business model is what it is and it may have its warts, but until something comes out proven to be superior, rather than fail miserably ( Tesla ) I doubt it will change much, there will always be a multitude of outside sources charging money for advising you how to buy a car.....funny how they feast off of pre-conceptions and peoples fear of actual interaction, but ironically half of their published expertise is in-accurate...makes for some wonderful interaction when an outside entity apparently knows more than those actually in it...because it MUST be true if its on the internet right?....that and making an effort to actually go into a dealership is a major inconvenience. I don't know how many idiots Ive heard stating they would like to buy cars Amazon style...hilarious...

no offence, but its always fascinated me how everyone is an expert in the business barring those that actually participate in it...and it reflects todays entitlement attitude...I can assure you, any one that deals with the general public in a day to day fashion, and face to face, garners a hell of a lot more respect from me than someone stuck in an office or using a keypad....classic is my Wife working for the DMV...want to talk about what she puts up with?....yet all you will ever read is the other side...how bad THAT experience is. Customers always right though correct?...

That's their own choice, and in the case of the huge conglomerates, if you monopolize the business, competitors go under by being unable to compete, just like Amazon is doing to small mum and pop stores and basically closing their doors...if I was investing money it would NOT be in a dealership. So, riddle you back...what would you change ?...use Teslas business case?...Amazons?...