tcap for now Posted September 5, 2006 Share Posted September 5, 2006 took my truck in for its 30k service today and once again complained about my general tires.they said they would check the suspension and alignment. they called and said i need a $185.00 camber adjustment kit in order to do the alignment. they cant do it without the kit. its off the same amount on both sides. and it needs to be done to start a warranty claim for my tires. i have never hit a curb or a major pothole. and have just under 30k on it. my concern is if the truck was built with the camber off and its wearing only one of the tires uneven why is it my problem? has anyone else had this problem? update: after talking to the tech with "30 years experience" i asked this question: "if the camber is not adjustable and its off what moved to throw off the camber?" to which he repied "it can just get out of alignment." so i asked "whell if there is no room for adjustment then something else would have to bend to shift it right?" he said no but couldnt explain. so its time for a new dealer. if rangers are off at tcap it usually means wrong cams on the upper control arm. which i cant see both sides having the wrong cams and getting out the door. even if thats the case thanks norfolk for building me an excellent truck. Quote Link to comment Share on other sites More sharing options...
kenp77 Posted September 6, 2006 Share Posted September 6, 2006 took my truck in for its 30k service today and once again complained about my general tires.they said they would check the suspension and alignment. they called and said i need a $185.00 camber adjustment kit in order to do the alignment. they cant do it without the kit. its off the same amount on both sides. and it needs to be done to start a warranty claim for my tires. i have never hit a curb or a major pothole. and have just under 30k on it. my concern is if the truck was built with the camber off and its wearing only one of the tires uneven why is it my problem? has anyone else had this problem? update: after talking to the tech with "30 years experience" i asked this question: "if the camber is not adjustable and its off what moved to throw off the camber?" to which he repied "it can just get out of alignment." so i asked "whell if there is no room for adjustment then something else would have to bend to shift it right?" he said no but couldnt explain. so its time for a new dealer. if rangers are off at tcap it usually means wrong cams on the upper control arm. which i cant see both sides having the wrong cams and getting out the door. even if thats the case thanks norfolk for building me an excellent truck. Why wouldn't all of this be covered under your original warranty??? :shrug: Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 6, 2006 Author Share Posted September 6, 2006 Why wouldn't all of this be covered under your original warranty??? :shrug: he gave me some bs about alignment parts not being covered. Quote Link to comment Share on other sites More sharing options...
Ron W. Posted September 6, 2006 Share Posted September 6, 2006 (edited) Why wouldn't all of this be covered under your original warranty??? :shrug: No alignments are only covered for 12/12 on the F150 per page 3-59 of the Warranty and Policy manual unless a part covered under the 3/36 caused the problem.If both sides are off you'll need 4 of the number 4L3Z-3B236-CA with a M.S.R.P. of $81.37 each to get it done. Edited September 6, 2006 by Ron W. Quote Link to comment Share on other sites More sharing options...
kenp77 Posted September 6, 2006 Share Posted September 6, 2006 he gave me some bs about alignment parts not being covered.Good ole ford sticks another one in the a__ and they wonder why people are not buying their products??? Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 6, 2006 Author Share Posted September 6, 2006 my concern is if its not adjustable how is it out of adjustment? if its off that far it has to be off from the factory which should be covered. Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 7, 2006 Author Share Posted September 7, 2006 Have you asked to talk to a district, regional, or factory representative? conveniently they didnt have the number handy. im looking it up right now and will be calling tomorrow if i find it. im sure i can get it at work also. Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 7, 2006 Author Share Posted September 7, 2006 well i took it to a local shop today and got a free alignment check. they said the alignment was flawless. he even stated he has rarely seen camber that was dead on center. so needless to say that dealer was full of it. Quote Link to comment Share on other sites More sharing options...
YT90SC Posted September 8, 2006 Share Posted September 8, 2006 well i took it to a local shop today and got a free alignment check. they said the alignment was flawless. he even stated he has rarely seen camber that was dead on center. so needless to say that dealer was full of it. Hate to tell you this, but if your tires have been rotated correctly and are wearing unevenly, the alignment isn't 'flawless'. Most vehicles are 'in spec', but 'in spec' doesn't necessarily mean that it is set right. Most Rangers come off the transport 'in spec' but chew the bejeezus out of the tires. F-series aren't usually as bad though. What is wrong with your tires? How often do you rotate them? Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 8, 2006 Author Share Posted September 8, 2006 Hate to tell you this, but if your tires have been rotated correctly and are wearing unevenly, the alignment isn't 'flawless'. Most vehicles are 'in spec', but 'in spec' doesn't necessarily mean that it is set right. Most Rangers come off the transport 'in spec' but chew the bejeezus out of the tires. F-series aren't usually as bad though. What is wrong with your tires? How often do you rotate them? they have been rotated and balanced every 5k. by the dealer. they are wearing on the outside edge. feathering and cupping. after about 1k they feel out of balance. and the dimples in the sidewall are growing. Quote Link to comment Share on other sites More sharing options...
Ron W. Posted September 8, 2006 Share Posted September 8, 2006 Just showed this thread to our alignment tech and his only 2 responces are "those tires are junk" and "it has to be an alignment problem". I haven't paid attention to it but i wonder if the new F150's dogtrac at all, that could cause the tires (when they're on the back) to wear on the outside. Quote Link to comment Share on other sites More sharing options...
tcap for now Posted September 8, 2006 Author Share Posted September 8, 2006 well i took it to another dealer today. they confirmed the alignment was good. they feel the tires should be replaced but they couldn't get approval because the edges are at 6/32. they need to be at 5/32 to be replaced under warranty. the advisor was on the phone saying they will be at 5/32 in less than 5k why not just do it now but they didnt go for it. so he said come back at about 34-35k before the warranty is up and they should qualify then. Quote Link to comment Share on other sites More sharing options...
Mister.Roboto Posted September 21, 2006 Share Posted September 21, 2006 Most General brand tires are absolute garbage. They are cheap, which is why Ford uses them (along with Firestones). One of the issues with pickup trucks is the alignment is set so that when LOADED the camber will be flat. The result is that when UNLOADED they will ride on the outside edges. The solution is to get a *good* alignment tech to set the alignment for least wear with the truck loaded normally (presumably empty). Quote Link to comment Share on other sites More sharing options...
Ralph Greene Posted October 20, 2006 Share Posted October 20, 2006 Alignment equipment has to be kept calibrated as well. Also it's rare for any two machines to give the same reading, that's how wide the specs can be. Quote Link to comment Share on other sites More sharing options...
Tiberius1701 Posted October 20, 2006 Share Posted October 20, 2006 (edited) They are cheap, which is why Ford uses them (along with Firestones). Haven't used 'Stones in several years-courtesy of Mssr. Nasser. BTW, check most any manufacturer and you will see that unless it is a high performance vehicle or a premium brand, you will see that the tires are nearly always an entry level-or in your terms, cheap, tire. Anyway you are right, I wouldn't hit a sick dog in the backside with a set of Generals! Have had good luck with Firestones, though! Edited October 20, 2006 by Tiberius1701 Quote Link to comment Share on other sites More sharing options...
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