The launch was delayed to make sure everything went out without problems. I have one of the first MKXs released and there is nothing wrong with the "fit and finish". The Consumer Reports review is BS. I've had plenty of people in my car and I can guarantee you that not one has commented on the "refinement" of the engine. One part of the article is right, based on how many random people stop me to ask me questions about my MKX or tell me that they want one, I'd say public sentiment is very good.