ice-capades

First, make sure you're talking to the right people at the dealership. You should be talking to at least the Sales Manager or General Manager. Do not try to resolve this through a Sales Representative!

If your order isn't verified through the COVP (Customer Order Verification Program) it won't get incremental allocation for expedited scheduling! Without it your order will sit waiting for the regular allocation and scheduling process. Tell your Dealer to do their job!

If your order is scheduled, you're all set.

It's a screen capture from the WBDO (Web Based Dealer Ordering) system.

Not really true. If retail orders are not enrolled in the COVP (Customer Order Verification Program) they're not going to get scheduled with incremental allocation and subject to the traditional allocation system. There's also no information that I've seen regarding the extent that the new COVP system has actually been implemented.

You'd have to talk to your Dealer to see what they can find out. Other than vehicles being affected by the microchip shortage, Ford hasn't said anything about rescheduling vehicles due to the recent XLT commodity restraints. It would be highly unusual but anything is possible with the various microchip, commodity and supplier issues this year.

Your vehicle should be built as scheduled. The recent hold on specific XLT orders only applies to unscheduled orders.

Except that the COVP program is new and unfortunately not all Dealers are either aware of it or the benefits to both the dealership and the customer.

Assuming of course that your sales representative was giving you the correct information, for the correct vehicle order! You can always ask them to send you a copy of the Vehicle Visibility report for confirmation.

There's an example in this thread from earlier today, that's been discussed, showing a San Francisco website with advertised prices at MSRP + $50,000.

That information is from 2015 and a lot of it is outdated.

The dates included in the Production Week Scheduling Information charts come directly from Ford and have always been accurate and reliable. Why some scheduled 2022 Super Duty orders are showing September production weeks is unknown without additional information from Ford which I haven't seen. Without Ford providing information on the 2022 Super Duty scheduling process, and the later production week notices, there's no way of knowing. There may be more than one factor involved but I'm not about to speculate. Doing so will only prompt too many BOF members to flood this thread with posts! Dealers have no control on the assigned production weeks for scheduled retail orders and change it.

You're kidding, right? "Unscheduled" means just that, the order has not been scheduled!

If you're referring to the microchip situation, no on here can tell you how available chips are being allocated between vehicle models. Only those involved in the process at Ford could answer that.

The order confirmation e-mails come from Ford, not the Dealer.

"Sent to Plant" for a scheduled order means that the vehicle is in production.

Regardless of what the original order date is, all unscheduled retail orders should be submitted to the COVP (Customer Order Verification Program) with a copy of the buyer's driver's license and a signed buyer's order. Otherwise, the order will not get scheduled with incremental allocation and it will get scheduled after orders verified by the COVP system.

The being patient part is the hardest most often but I'm not the only one trying to make this site the best resource for information, advice, etc.

Call your Dealer! The dealership has 24/7 access to the Vehicle Visibility system which provides all information on order history, scheduling, production, shipping status and any related status updates.

Understood but think that saying it's all smoke and mirrors is a bit extreme. Ford is in the business to design, engineer, produce and sell vehicles that customers want to buy. Unless they can deliver the product, Ford doesn't get paid. No question, Ford has been hard hit with the microchip shortage but doing everything they can to get production back to normal levels and prioritizing retail orders as best they can. They're communicating with their retail Bronco customers to provide them with updates, even when some commodity and supplier issues are causing delays longer than anticipated. In some cases, Ford's providing additional incentives to compensate retail customers for the additional and/or extended delays and providing retail order incentives to assist customers that can't find the vehicles they want in stock.

From what I'm seeing at the local level, based on both inventory levels and the latest internal 30-day sales reports, the June sales are going to take a big hit across most if not all vehicle lines. I run 30-day sales rate reports that are updated every 10 days and I'm seeing a minimum 25% drop from May's numbers. With available inventory in general now about 25% of the usual sales rate, the sales numbers can only drop sharply. And even though Ford's started to increase production schedules for July and August, it's going to take time for that new inventory to get scheduled, produced, shipped and arrive at the dealerships.

Agreed. Perhaps someone else can provide information on applicable price gouging laws. Unfortunate, of course, that even a few dealerships that practice what most would consider price gouging can do a lot of damage to all dealership reputations, etc.

The WBDO (Web Based Dealer Ordering) system is what Dealers use to submit orders to the USOB (Unscheduled Order Bank). WBDO is a natural language-based system and the successor to the outdated CONCEPS system that required entering order codes for all the specifications. The DORA (Dealer Order Receipt Acknowledgement) is based on the order information submitted via WBDO and is sent to the dealership's terminal but is available in print form only. The order specifications at Ford should be the same across all Ford systems as all the vehicle specifications are sourced from WBDO. As akirby stated, you need to address any discrepancies with your Dealer. A scheduled order can be spec changed (limitations apply, such as Body Code, Powertrain, etc.) but requested changes have to comply with existing commodity restrictions. The changes are submitted to the plant for approval with a response within 48 hours. If approved, the vehicle's scheduled production is updated, usually with a one-week adjustment to the scheduled production week. Once the actual production date is assigned, the order is "locked in" and no further changes can be made.

Ford has very specific rules and regulations regarding Mustang Mach-E pricing and advertising that Dealers must comply with or be subject to penalties. The details are lengthy but do not prohibit a Dealer from selling a Mustang Mach-E above MSRP. The whole issue of addendums is controversial but generally accepted in the sale of limited production vehicles, in particular Shelby GT350/500 models. The addendums in such cases are generally accepted, and still negotiable, whereby excessive addendums ($50,000) are considered price gouging and damage the Dealer's reputation and perceived business practices in general. Ford's ability to control pricing in general is limited by the longstanding franchise laws.

I think akirby may have misunderstood your post or perhaps I did but I'll try to address it. Yes, only a Ford regional office or Ford corporate can assign an "01" priority code which is usually done by the Regional Scheduler. It can originate with a request from the Dealer or other factors in order to expedite scheduling. It's often done in order to get the Ford scheduling system to make an exception to commodity issues. The process has nothing to do with a vehicle having problems, crash testing or anything else.