Jump to content

Help


Recommended Posts

2 hours ago, UT_Grandpa said:

So am I wrong in concluding if you don't have a scheduling date as today, it won't be scheduled.  There is a red bar on Super Duty trucks that reads No Scheduling.

 

Correct, there is no Super Duty scheduling this week. Hopefully they will get back to scheduling next week.

Link to comment
Share on other sites

3 hours ago, UT_Grandpa said:

Is there a significance of a Red bar with "No Scheduling" or a blue bar with "No Scheduling"?  What I was looking at was a red bar that really stands out for a reason.  Thanks

Maybe since they haven't been scheduling in several weeks - kidding, can you tell I'm ready to be scheduled?  ?  No idea what it means. 

 

Looks we have very similar builds - you have some more cool features.  Looks like a will be a great truck!

Link to comment
Share on other sites

20 minutes ago, jstenger said:

What are COVP orders?

Customer Order Verification Program.  It's a process Ford came up with to verify retail orders are for a specific customer and not a dealer trying to place retail orders for stock.  It requires a signed order and çopy of the customers drivers license. 

  • Thanks 1
Link to comment
Share on other sites

59 minutes ago, jstenger said:

What are COVP orders?

 

50 minutes ago, PineNut said:

Customer Order Verification Program.  It's a process Ford came up with to verify retail orders are for a specific customer and not a dealer trying to place retail orders for stock.  It requires a signed order and çopy of the customers drivers license. 

Thank you PineNut. That's exactly as I understood it from ice. Additionally it allows orders to be scheduled outside of the dealer's normal allocations. I would have to find ice-capades exact post for the correct wording he used. 

  • Like 1
Link to comment
Share on other sites

9 hours ago, danielj said:

Thank you PineNut. That's exactly as I understood it from ice. Additionally, it allows orders to be scheduled outside of the dealer's normal allocations. I would have to find ice-capades exact post for the correct wording he used. 

 

Here's an updated version of a previous post including additional information.

 

The Dealer submits the order to the USOB (Unscheduled Order Bank) via the WBDO (Web Based Dealer Ordering) system. The default priority code is 19. The Dealer can assign a retail priority code in the 10-19 range. The priority codes should be assigned by the Dealer to reflect the order in which the Dealer wants the orders scheduled, usually based on the original order date. Priority codes 01 and 02 can only be assigned by Dearborn or the Ford regional office. Retail priority codes (10-19) and stock order priority codes (20-80) are all assigned by the Dealer, including priority code 99 which means "Do NOT Schedule".  

 

In WBDO, the Dealer also attaches the customer e-mail to the order. In addition, as part of the original retail order process, the Dealer submits the order information along with a copy of the signed Buyer's Order and the customer's Driver's License to the COVP (Customer Order Verification Program) which, once verified, qualifies the order for incremental allocation and priority scheduling. Regular order scheduling is done on Thursday's but COVP verified orders with incremental allocation can be scheduled at any time. Not all vehicle lines are scheduled each week. 

 

All orders are subject to commodity restraints in order to schedule. Other factors involved include the microchip shortage, supplier and supply chain issues, plant constraints, interrupted plant operations, etc. Commodity restraints change frequently and Dealers have access to the current commodity restraints from several sources. In addition, Dealers have access to the AM Preview Scheduling Report (Tuesday-Friday) which shows orders previewing to be selected for scheduling and includes applicable commodity and plant constraints for orders not previewing to be selected. The AM Preview Scheduling Report is updated daily to reflect status and commodity changes.   

 

Vehicle specifications and any dates related to scheduling, production and shipping, including the final delivery to the dealership are subject to change. Ford is currently dealing with supplier and supply chain issues with 37 different vendors that supply parts and/or components. Due to all the factors involved in scheduling, production and shipping, the OTD (Order to Delivery) time can be substantial and include delays at any or all stages of the retail order process due to the tremendous increase in the retail order volume. Shipping times have increased tremendously lately due to equipment and staff shortages. Retail customers making specification changes to orders not already "locked in" can expect additional delays to the scheduled production date, etc.   

 

VIN numbers and the initial scheduled production week are assigned at the time the order is scheduled. Dealers have 24/7 access to the Vehicle Visibility reporting system that provides the complete order history including all scheduling, production and shipping information updates. Rail carrier and rail car numbers are also included in the Vehicle Visibility report. Customers requiring detailed order status information should contact the sales manager directly. Sales representatives are most often not familiar with the retail order process, Vehicle Visibility or the resources available.   

 

WBDO_Retail Customer E-Mail.jpg

 

 

Vehicle Visibility_In Transit Rail Detail.jpg

 

 

Ford_Vehicle Visibility Delivery Status for Delays_2022-03-07_Delivery Milestones.jpg

Edited by ice-capades
Additional Content
  • Like 3
  • Thanks 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...