jgdorado Posted February 4, 2022 Share Posted February 4, 2022 (edited) That's my question. If I placed an order can I request X-plan once it comes in without any issues? The salesman told me this is the way to do it but after 5 months I'm now being told by a manager it's a new order with new pricing even though the original order number hasn't changed Edited February 4, 2022 by jgdorado Quote Link to comment Share on other sites More sharing options...
Deanh Posted February 4, 2022 Share Posted February 4, 2022 20 minutes ago, jgdorado said: That's my question. If I placed an order can I request X-plan once it comes in without any issues? The salesman told me this is the way to do it but after 5 months I'm now being told by a manager it's a new order with new pricing even though the original order number hasn't changed Dancing with the devil there JG....X plan is given at the Dealers digression...they do NOT have to honor the pricing. If you get a signed Purchase order that literally states they will honor it ( and the sales person does not have that power ) you have ZERO guarantee X plan pricing will be honored. Quote Link to comment Share on other sites More sharing options...
jgdorado Posted February 4, 2022 Author Share Posted February 4, 2022 gotta luv the games they play with our time and money. I just spoke with the owner who confirmed the order was actually processed not 9/29/21 but sometime in November. I might cancel and wait another year and another dealer. Maybe like a RAM dealer this time. Cummins is a great diesel Quote Link to comment Share on other sites More sharing options...
akirby Posted February 4, 2022 Share Posted February 4, 2022 You’re supposed to disclose x plan up front, but you don’t use the pin until you take delivery. 1 Quote Link to comment Share on other sites More sharing options...
jgdorado Posted February 4, 2022 Author Share Posted February 4, 2022 I did. The sales person is the one who said he'd just order it and do xplan when it came in. Quote Link to comment Share on other sites More sharing options...
j2sys Posted February 5, 2022 Share Posted February 5, 2022 Most important thing is to get it in writing that the dealer will accept X-Plan when the ordered vehicle comes in. Not all dealers are willing to accept it given current market conditions. Quote Link to comment Share on other sites More sharing options...
ice-capades Posted February 5, 2022 Share Posted February 5, 2022 (edited) 49 minutes ago, jgdorado said: I did. The sales person is the one who said he'd just order it and do xplan when it came in. A sales representative doesn't have the authority to decide whether the dealership will honor an X Plan request. Dealers are not obligated to do X Plan transactions. Edited February 5, 2022 by ice-capades Quote Link to comment Share on other sites More sharing options...
jgdorado Posted February 5, 2022 Author Share Posted February 5, 2022 (edited) Management says there good with xplan. Now they're telling me customer orders take from their allocations. They delayed tendering my order to Ford for 2 months (my order 9/29 their order with Ford mid November according to an executive secretary to the owner). I don't mind issues..I get the delays, but I hate being lied to and jerked around like this Edited February 5, 2022 by jgdorado Quote Link to comment Share on other sites More sharing options...
B.Rocket Posted February 5, 2022 Share Posted February 5, 2022 I’m in this same boat. Ordered mine late Oct, then discovered I was eligible for X Plan through Mustang Club a month later. Got the PIN from MCA and sent it to my sales rep, who replied that yeah, it should be useable as long as it doesn’t kick back out because of the expire date. I assume he means the truck showing up at the dealer before my 90 day wait period at MCA is past. Quote Link to comment Share on other sites More sharing options...
akirby Posted February 5, 2022 Share Posted February 5, 2022 1 hour ago, jgdorado said: Management says there good with xplan. Now they're telling me customer orders take from their allocations. They delayed tendering my order to Ford for 2 months (my order 9/29 their order with Ford mid November according to an executive secretary to the owner). I don't mind issues..I get the delays, but I hate being lied to and jerked around like this Horse hockey. COVP orders receive incremental allocation. 1 Quote Link to comment Share on other sites More sharing options...
jgdorado Posted February 5, 2022 Author Share Posted February 5, 2022 Thanks to this fun I'm leaving 13 minutes ago, akirby said: Horse hockey. COVP orders receive incremental allocation. Thanks to this forum I'm learning just what you're saying. I've owned Ford's for over 43 years. I could have done a better job if I could just order from Ford and if Ford wants to give money to a local dealer that's on them. I'd have a solid order 2 months sooner than when the dealer got around to placing it with Ford. I'm so glad I found this forum. Thx Quote Link to comment Share on other sites More sharing options...
akirby Posted February 5, 2022 Share Posted February 5, 2022 22 minutes ago, jgdorado said: I could have done a better job if I could just order from Ford and if Ford wants to give money to a local dealer that's on them. I'd have a solid order 2 months sooner than when the dealer got around to placing it with Ford. In case you don’t know, that’s completely illegal. And what your dealer did isn’t common at all. You just got a terrible dealer. 2 Quote Link to comment Share on other sites More sharing options...
Deanh Posted February 7, 2022 Share Posted February 7, 2022 On 2/5/2022 at 9:48 AM, akirby said: Horse hockey. COVP orders receive incremental allocation. at least that's what we are being told...out comes the grain of salt again... Quote Link to comment Share on other sites More sharing options...
akirby Posted February 7, 2022 Share Posted February 7, 2022 20 minutes ago, Deanh said: at least that's what we are being told...out comes the grain of salt again... What makes you think that isn’t the case? Allocation doesn’t matter if parts aren’t available or you have more orders than can be built. Quote Link to comment Share on other sites More sharing options...
Deanh Posted February 7, 2022 Share Posted February 7, 2022 5 hours ago, akirby said: What makes you think that isn’t the case? Allocation doesn’t matter if parts aren’t available or you have more orders than can be built. based on several statements Ford has provided us over the years and not followed through on....its the fool me once syndrome...trust me, my shaker is nigh empty....the latest go around regarding price protection was a DOOZIE... Quote Link to comment Share on other sites More sharing options...
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