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akirby

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Everything posted by akirby

  1. akirby

    More Good Press :(

    Speaking with 30+ years of corporate experience, that is exactly what happens when the changes you put in place to fix the problem aren't permanent. That's why root cause analysis is so important. The root cause here is probably squeezing suppliers too hard and rushing job 1 too fast. You're always going to have problems but you should do what is reasonable to reduce the problems and make sure you can properly handle the ones you can't control. The 5 day requirement for perfect builds to make job 1 is probably sufficient for most cases, but maybe that needs to be 10-15 days or longer on a brand new platform and/or new tooling. Or a much longer pre production cycle. But all that costs money and resources so the company (Hackett) must be willing to trade additional expense and some lost revenue to achieve higher quality. So far that hasn't been evident. If Hackett tomorrow said we will not have these kinds of problems again and he holds his direct reports accountable (financially) and makes quality a more important metric than sales and profits and they cascade that down the line and the employees feel empowered to point out problems and they're rewarded for doing so, then it will get better. Anything less than that and the bean counters will eventually win. Ford has obviously made a conscious tradeoff that says a few problems are ok and it's better to get the product out the door as quickly and cheaply as possible than to delay it another month. And maybe financially that's true - they gain more from a month of sales than they lose due to quality issues. But it sure is frustrating. To Hackett's credit he's not just cutting costs to pocket it or prop up the books. He's reinvesting that in new products (as opposed to Fields who just hoarded the cash). Still frustrating.
  2. akirby

    More Good Press :(

    Prove me wrong. Shouldn't be that hard.
  3. akirby

    More Good Press :(

    Let me try one more time to explain this. Retooling is not the root cause of why so many defective products were released to the public. That's probably a combination of supplier issues on certain parts that either changed or got worse after job 1 and/or (most likelyh) not wanting to delay production long enough to ensure all these problems were worked out before job 1. But there had to have been issues from the retooling that had to be corrected. You can't replace every piece of equipment and expect it to work perfectly the first time you turn it on. The problem is how Ford handled those problems from a timing and resource issue. So describing why the problems occurred in the first place is different than saying they couldn't have done anything about it. So yes, Hackett is responsible for the resources and the schedule that lead to the problems after job 1.
  4. akirby

    More Good Press :(

    I guarantee there were F150 problems after retooling, but they seemed to have fixed them before job 1. They also had 2 plants so production wasn’t 100% down like CAP. Also other than the new aluminum body panels the rest of the truck was just an update of the previous model. CD6 was a brand new platform from the ground up. Different suppliers. Different plant. jcartwright99 nailed it. They simply chose not to put as many resources on CAP and chose not to delay job 1 when they had issues. Are there things Ford could have done to minimize or eliminate problems after job 1? Of course. That doesn’t negate that retooling the plant caused some of those issues in the first place.
  5. akirby

    More Good Press :(

    I challenge you to find one post here that indicates that someone thinks that quality is a priority for Ford or Hackett. We’ve said repeatedly that it’s not.
  6. akirby

    More Good Press :(

    Last time I checked Hackett wasn’t driving the forklifts and it’s the same Ford team that successfully retooled not one but two F series plants in record time just a few years ago.
  7. akirby

    news coming....

    Well that was the point - the dealer is charged MSRP and sells to the buyer for MSRP and the profit comes from the commission. Thus dealer invoice and MSRP are the same. I’ve always heard the plan commissions referred to as spiff checks so I’m not sure why there is a difference, but if commission is more accurate that’s fine.
  8. akirby

    More Good Press :(

    Exactly. And that’s why Hackett would have to separate the QA folks and give them the ability to delay launches (and support those decisions). That’s not rocket science so I have to think that Hackett doesn’t see these issues as a big enough problem to make a big change.
  9. akirby

    More Good Press :(

    He is changing a lot of things including the type of vehicles being produced and features/functionality. But fuzzy has repeatedly reminded us that he has yet to address quality. That doesn’t negate all the other stuff. I think it’s a conscious decision to focus resources on other areas. Whether that’s right or wrong depends on what Ford is getting from those resources and the long term impacts. It is definitely frustrating and I wish they would put more effort into better quality. But it’s also not the end of the world.
  10. akirby

    news coming....

    On Mach-E for the first year? You’re dreaming.
  11. So software updates qualify as a vehicle refresh?
  12. akirby

    news coming....

    I agree it's likely to be a hit. It's just hard to gauge the market outside of the Tesla-philes. But if any vehicle can do it I think this is the one.
  13. akirby

    More Good Press :(

    Nobody is giving Ford a pass of any kind for their ongoing quality issues. Nobody is saying it should be acceptable. We've all pretty much said they need to do better. However, these types of issues are generally fixed and done - they're not general lack of quality that causes old vehicles to fall apart. They're generally engineering or manufacturing issues with specific parts. It might piss off a few owners but in the overall scheme I don't think it hurts sales. Which is probably why they continue having problems. And like I said, retooling an old plant will cause problems - no way around it. It's what Ford does to mitigate those problems that should be criticized. My guess is they needed at least 2 months of test builds on the retooled line before even thinking about job 1. But then you lose a couple of months of sales. This is why QC should be completely separate from the bean counters and anyone else who gets rewarded on sales data. They should demand a certain level of quality before progressing to the next phase and not be able to be overridden by the bean counters. That's the only way to ensure quality IMO.
  14. akirby

    news coming....

    That's a good idea. Hard to say how much demand there will be early on.
  15. akirby

    news coming....

    There won't be any incentives. We're talking about Mach E, not regular vehicles. MSRP is dealer invoice. That's the price the customers pay (unless they allow for ADP markups). Dealer gets their profit from the spiff check. There won't be any rebates.
  16. akirby

    news coming....

    Dean - you must not be paying attention. Dealer Invoice is MSRP. The spiff check is the only profit the dealer will make on the sale. It doesn't go to the buyer.
  17. akirby

    More Good Press :(

    How can you completely retool an old plant like that and not have some issues? Has to be a factor along with the first vehicle on a brand new platform. Those are most definitely reasons not excuses. There are many things Ford could have done to mitigate these - mainly slow down the launch. Had all these problems occured before job 1 we wouldn't even be hearing about it. But once you start shipping vehicles the quality is expected to be very good. Perhaps these specific issues point to other internal problems such as squeezing the suppliers too much but I'm not sure they'll change that. That's the most disappointing part - they seem content to keep having these repeated issues without making changes to internal policies and processes. Or if they are making changes they're not making the right ones.
  18. akirby

    Need More Power?

    No problem posting the company information. We know you're not a spammer.
  19. Thanks for reminding us for the 27th time.
  20. akirby

    news coming....

    I would say yes. I don't see any way they make this plan eligible.
  21. akirby

    news coming....

    They already said there would be an A plan style spiff check for the dealer on each sale.
  22. akirby

    news coming....

    You guys are talking past each other. You said below Invoice and blazerdude20 said lower than sticker. 2 different things.
  23. Probably but I think the 2019s had big rebates for most of the year. Moot point going forward though. Sounds like they're going to reduce incentives and reduce production to match real demand.
  24. They said they were cutting back on incentives for the 2020s. But just a few weeks ago you could get a 2019 SE for $7K - $8K off msrp.
  25. akirby

    2020 Lincoln Navigator Order Guide

    Looks like the only change is that it includes auto high beams.
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