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EV Transition-Can Dealers handle it?


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1 hour ago, jpd80 said:

I’m hoping that remedies are being put in place as Ford really hasn’t had the need to interact with sale and delivery of vehicles, passing that off to dealers. Everyone hopes for a better system including Ford, it’s just overcoming resistance to change that’s the problem, it far too easy to do/spend nothing to fix problems, maybe they now see a reason….


When orders are 10% of business it’s not a priority.  Now that orders are over 33% and going higher with BEVs it makes sense to invest to fix that and Farley seems to understand it.

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1 hour ago, fuzzymoomoo said:


That would work if Ford still owned their own railroad.... 

 

Also FordPass only works after you take delivery of the vehicle, or at least that's how it's supposed to work. 

 

Well, the Ford needs to work with the railroads better since they are paying customers. When I order something online, I imagine all of us get a tracking number and expected delivery in our Email. Now if you add are ordering a $40,000+ vehicle, I would expect effort from Ford and the dealer. There are lots of customers on here with no idea when their vehicle will show up.

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