1999 White C5 Coupe

I bought my 1999 C5 coupe new - also with all options except magnesium wheels, block heater and the power telescoping wheel with memory package (on constraint when ordered). It was arctic white with the firethorn red interior, with the A4 transmission and both tops. I ordered the vehicle in September 1998, and almost ordered the pewter color with a black interior.. The OEM Goodyear run-flats were terrible with noise and harshness. When they wore out, I replaced them with Michelin run-flats and found them to be MUCH quieter and compliant. The Goodyears were rated for 200 miles at zero pressure, but the Michelin run-flats were rated for 50 miles at zero pressure. I bought my first Ford, a 2015 Ford Expedition Limited 4x4, and was disappointed with the initial and long-term quality. Ford has a problem on their hands with building new vehicles without defects when they are delivered new to the customer. Currently, the Bronco Sport has been delayed, there are thousands of F-150 models being held in holding lots for quality checks, and the Mustang Mach-E has been placed on a stop-ship order due to quality issues. Good luck with your new vehicle. It’s a shame you had so many problems - but considerable media coverage I’ve seen stated there were NUMEROUS problems with the 2020 Explorer and Aviator. You would think Ford and Lincoln would bend over backwards to ensure their customer’s new cars are fixed right, because they knew of the many issues.

I’ve followed several of your posts. A luxury vehicle should not have so many quality issues (or any vehicle for that matter). What vehicle did you replace it with?

More information: https://www.freep.com/story/money/cars/ford/2021/01/16/ford-mustang-mach-e-delivery-delay/4189265001/

Ford has issued a stop-ship order for new Mustang Mach-E models due to quality issues: https://fordauthority.com/2021/01/ford-issues-mustang-mach-e-stop-ship-to-address-quality-related-issue/

You could order a replacement cap from your dealer, using the VIN to ensure the correct cap, and then examine the backside of it to determine how it attaches to the mirror assembly. I’d bet that it simply snaps on.

Ford has issued a safety recall for certain 2021 Lincoln Aviator models and 2021 Ford Explorer models: https://www.freep.com/story/money/cars/ford/2020/12/22/ford-2021-e-series-explorer-aviator-recall-burn-power-loss/4004823001/ When will the assembly plant get their act together and stop the problems with production?

Do you mean bad publicity? Ford didn’t learn from the debacle involving the 2020 Ford Explorer and Lincoln Aviator rollout.

https://www.detroitnews.com/story/business/autos/ford/2020/11/19/ford-explorer-ranks-among-lowest-scoring-models-reliability-survey/3770227001/

I think the prior dents / damage to the car would upset me the most.

Here is an interesting article regarding the new Explorers and Aviators built at the Chicago Assembly Plant: https://www.detroitnews.com/story/business/autos/ford/2020/11/19/ford-explorer-ranks-among-lowest-scoring-models-reliability-survey/3770227001/

Interesting article regarding quality and reliability of the 2020 Explorer: https://www.detroitnews.com/story/business/autos/ford/2020/11/19/ford-explorer-ranks-among-lowest-scoring-models-reliability-survey/3770227001/

Or, the a/c evaporator condensation may not be fully draining from the evaporator case, and causing the sloshing sound that you are hearing.

If you live in the USA - it’s time to speak to an attorney regarding your state’s lemon law (or research the law for you state on line). Good luck.

I was in a line of vehicles today at my grandchildren’s school, waiting to drop them off. Stopped ahead of me was a new, silver Lincoln Aviator, with my state’s new-car temporary license plate dated two days prior. My vehicle was stopped at an angle to the Lincoln, and I had a clear, excellent view of the left side. The color and the vehicle were striking. As I looked at the Lincoln from inside my vehicle, I could see the left rear door was misaligned - it looked as though the rear of the door was lower than it should be. The left rear bumper fascia (where it meets and aligns with the rear quarter panel) was also clearly not flush and aligned. I was unable to see the front or right side. I do not know the build date of this new vehicle but there were visible panel alignment issues that were very obvious. I was surprised at the visible build flaws, and immediately wondered what else was wrong with the vehicle (that you may not be able to see).

Good luck. I’m always amazed when a new vehicle that is currently in production has a defective part, and the manufacturer cannot provide a replacement part to the dealer so the vehicle can be fixed. I bought a new 2015 Ford Expedition Limited 4x4, and the RF shock leaked all of its fluid before the first oil change. The dealer ordered the part, but it was on “national backorder” for quite some time, although the vehicle model year was still in production. The part eventually arrived and was installed, but it was an irritating process. Good luck with your lemon law repurchase process.