Senorsock Posted February 5, 2013 Share Posted February 5, 2013 Did you order the SE or Titanium Hybrid? The Titanium production will start on March 4th (hopefully), so you definitely won't get it before then. If you ordered the SE, do you have a VIN, build date or ETA? Ask your dealer if they can work with Ford on locking it in. My dealer is going to try and get Ford to honor it past the expiration date because: I ordered my car in November production was delayed by Ford multiple times I already applied for Ford Credit (only to give my dealer more fuel in talking with Ford) and finally the car should've been here by March 4th! Good luck! I purchased the SE. My ford dealership seems slow in updating me with any info. Last time i called they told me they should be receiving VIN any day and the car should of been built already. This was last Wednesday When i ordered the car i got locked in for a few offers and was told any additional offers that become available will be applied when i pick up the car. Quote Link to comment Share on other sites More sharing options...
sarcastic6 Posted February 5, 2013 Share Posted February 5, 2013 Do you have your dealer code and order number available? If so, there are thankfully several different ways you can try to better understand what's going on with your order: You can make a post in the "Vehicle Locator" forum here (but make sure you read the rules first!) You can fire off a tweet to @FordService You can give Ford Customer Service a call at 1-800-392-3673 Good luck! Quote Link to comment Share on other sites More sharing options...
Senorsock Posted February 5, 2013 Share Posted February 5, 2013 Do you have your dealer code and order number available? If so, there are thankfully several different ways you can try to better understand what's going on with your order:You can make a post in the "Vehicle Locator" forum here (but make sure you read the rules first!) You can fire off a tweet to @FordService You can give Ford Customer Service a call at 1-800-392-3673 Good luck! Thanks for the info! I am a new member to the forums so option 1 is not available. But i will try Customer service. Thank You again. Quote Link to comment Share on other sites More sharing options...
wazzul Posted February 5, 2013 Share Posted February 5, 2013 Do you have your dealer code and order number available? If so, there are thankfully several different ways you can try to better understand what's going on with your order:You can make a post in the "Vehicle Locator" forum here (but make sure you read the rules first!) You can fire off a tweet to @FordService You can give Ford Customer Service a call at 1-800-392-3673 Good luck! Customer Service is awesome, they were super helpful and sounded more than happy to check status for me. I'd use that line again if I need more updates along the way! Quote Link to comment Share on other sites More sharing options...
Senorsock Posted February 5, 2013 Share Posted February 5, 2013 Called customer service. My order date was 1/2 and my car is scheduled to be built 2/22. I don't think i will be getting it by 3/4. Quote Link to comment Share on other sites More sharing options...
rspray Posted February 6, 2013 Share Posted February 6, 2013 Jackpot, requested a Fusion brochure ~10 days ago. It arrived today with a $750 coupon. Now to bug my dealer for my order # so I can track.... 1 Quote Link to comment Share on other sites More sharing options...
FusionNewbie Posted February 6, 2013 Share Posted February 6, 2013 Called customer service. My order date was 1/2 and my car is scheduled to be built 2/22. I don't think i will be getting it by 3/4. Order another brochure from the website - I am in the same ordeal and actually got an email from Ford HQ, one in the mail, and one from my local Ford dealer that I ordered it from. Quote Link to comment Share on other sites More sharing options...
FusionNewbie Posted February 6, 2013 Share Posted February 6, 2013 Called customer service. My order date was 1/2 and my car is scheduled to be built 2/22. I don't think i will be getting it by 3/4. Order another brochure from the website - I am in the same ordeal and actually got an email from Ford HQ, one in the mail, and one from my local Ford dealer that I ordered it from. Quote Link to comment Share on other sites More sharing options...
Stirfry001 Posted February 8, 2013 Share Posted February 8, 2013 Ordered 3 brochures for myself and 2 for my wife and they got here after about 2 weeks. Mine didn't have any of the $750 coupons but both of my wife's did! Quote Link to comment Share on other sites More sharing options...
neod192 Posted February 8, 2013 Share Posted February 8, 2013 Ordered 3 brochures for myself and 2 for my wife and they got here after about 2 weeks. Mine didn't have any of the $750 coupons but both of my wife's did! Is the expiration date on those end of February or end of March? Quote Link to comment Share on other sites More sharing options...
rkytop98 Posted February 10, 2013 Share Posted February 10, 2013 I ordered quite a few brochures and didn't receive the private cash util I signed up for the advantage awards program. The $750 came in the advantage rewards magazine and was valid on the hybrid. I was able to use $500 customer cash back incentive and xplan too. Quote Link to comment Share on other sites More sharing options...
chuckokie36 Posted February 10, 2013 Share Posted February 10, 2013 American Airlines advantage awards program?? Quote Link to comment Share on other sites More sharing options...
rkytop98 Posted February 11, 2013 Share Posted February 11, 2013 (edited) American Airlines advantage awards program?? https://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/OwnerAdvantageRewards Edited February 11, 2013 by rkytop98 Quote Link to comment Share on other sites More sharing options...
apm Posted February 11, 2013 Share Posted February 11, 2013 Last week I ordered 3 brochures. I have yet to receive any of them... Hopefully I will get at least one to use on the Fusion Energi Titanium I ordered last week. Regards,APM Quote Link to comment Share on other sites More sharing options...
Guest abjb Posted February 12, 2013 Share Posted February 12, 2013 I've ordered 2 within the past 3 weeks. C-Max snail mail = no coupon Escape downloaded = no coupon ??????? funny how some get-em and some don't Oh well moving on in our C-M abjb Quote Link to comment Share on other sites More sharing options...
hermans Posted February 12, 2013 Author Share Posted February 12, 2013 Just because you didn't get a physical coupon that does not mean that it hasn't been added to the Vincent system. Ask your dealer to look. Quote Link to comment Share on other sites More sharing options...
Guest abjb Posted February 12, 2013 Share Posted February 12, 2013 Just because you didn't get a physical coupon that does not mean that it hasn't been added to the Vincent system. Ask your dealer to look. Good point for everyone. I've had 2 dealers check...no coupon. dealer I bought from said if it ever shows up NO DEAL, not going to work. But if I do get one I'll make a visit to see if it will work. abjb Quote Link to comment Share on other sites More sharing options...
murphy62 Posted February 12, 2013 Share Posted February 12, 2013 I've received three coupons so far. The first was direct from Ford and it expires March 4. The second was from the dealer I purchased my current Fusion Hybrid from and it expires March 4. The third was in the brochure that I requested and it expires March 29. I ordered a Fusion Energi Titanium on January 22. What are the chances that the car will be here before all of them expire? I'm thinking it is not likely. Quote Link to comment Share on other sites More sharing options...
neod192 Posted February 12, 2013 Share Posted February 12, 2013 I've received three coupons so far.The first was direct from Ford and it expires March 4. The second was from the dealer I purchased my current Fusion Hybrid from and it expires March 4. The third was in the brochure that I requested and it expires March 29. I ordered a Fusion Energi Titanium on January 22. What are the chances that the car will be here before all of them expire? I'm thinking it is not likely. Not likely Quote Link to comment Share on other sites More sharing options...
apm Posted February 12, 2013 Share Posted February 12, 2013 Today I received the first of 3 brouchers I ordered, and it had the $750 Private Offer :banvictory: I'm happy!!! But now the wait continues... Still no VIN in sight for my order! Regards, APM Quote Link to comment Share on other sites More sharing options...
Fastronaut Posted February 12, 2013 Share Posted February 12, 2013 Today I received the first of 3 brouchers I ordered, and it had the $750 Private Offer :banvictory: I'm happy!!! But now the wait continues... Still no VIN in sight for my order! Regards, APM Make sure you have the Dealer ask his Ford representative to honor the coupon for you even if your car arrives past the deadline. Push on it. Ford said yes to my request. 1 Quote Link to comment Share on other sites More sharing options...
shaggy314 Posted February 13, 2013 Share Posted February 13, 2013 (edited) https://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/OwnerAdvantageRewards Doesn't that require a Ford VIN? I will try when I get mine pre-delivery. Good idea rkytop98. Edited February 14, 2013 by shaggy314 Quote Link to comment Share on other sites More sharing options...
Stirfry001 Posted February 14, 2013 Share Posted February 14, 2013 Is the expiration date on those end of February or end of March? March 29th on mine. Quote Link to comment Share on other sites More sharing options...
rkytop98 Posted February 14, 2013 Share Posted February 14, 2013 (edited) Doesn't that require a Ford VIN? Yes, I used the VIN of my build and the coupon showed up in the mail a couple of weeks before the car was delivered. It came in the Winter 2013 edition of My Ford magazine. Edited February 14, 2013 by rkytop98 Quote Link to comment Share on other sites More sharing options...
wazzul Posted February 27, 2013 Share Posted February 27, 2013 (edited) Anyone have a coupon that has an expiration date later than March 29th? I know we could push our dealers to say they'll accept it, but saying something is different than it actually happening (sometimes)... Edited February 27, 2013 by wazzul Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.