ikre8kos4u Posted June 4, 2021 Share Posted June 4, 2021 (edited) I just call the marketing department 800-334-4375 and provided my order number and dealer code from the build sheet. Unfortunately my truck has yet to be scheduled and a VIN generated, but the representative informed me that it should generate soon. Probably since it’s a n F450 this is the hold up. I heard that the F450s might not get scheduled until the first part of August. It seems those that have received information have build dates in July. Edited June 5, 2021 by ikre8kos4u Quote Link to comment Share on other sites More sharing options...
Mirage Flatter Posted June 4, 2021 Share Posted June 4, 2021 Ford marketing is 800 334 4375. I’ve talked to them twice today, both ladies were very polite and helpful. I had to contact my sales person and get a corrected Order Code as the one on my order preview was apparently some random default number. Bottom line, both the salesman and Ford Customer Service told me that our 22MY Super Duty, ordered on April 16, has not yet been scheduled. The salesman did tell me that he’d start sending me updates every Monday, which is a step in the right direction, as I hadn’t heard anything from him since placing the order six week ago. Quote Link to comment Share on other sites More sharing options...
mink Posted June 5, 2021 Share Posted June 5, 2021 I read here on Blue Oval that Ford only does scheduling on Thursdays each week, so maybe check next Thursday for those that didn't get scheduled this week. Quote Link to comment Share on other sites More sharing options...
Mirage Flatter Posted June 5, 2021 Share Posted June 5, 2021 Are you folks that are getting VIN’s and build dates receiving the email updates from Ford that are illustrated in the order confirmation emails? Quote Link to comment Share on other sites More sharing options...
mink Posted June 5, 2021 Share Posted June 5, 2021 I have not, I called marketing and received both vin and build date Thursday afternoon and then received a call from dealer today with same info, no email as of yet from Ford. Quote Link to comment Share on other sites More sharing options...
Chris E Posted June 5, 2021 Author Share Posted June 5, 2021 No email from Ford here either. Quote Link to comment Share on other sites More sharing options...
Gadget Posted June 5, 2021 Share Posted June 5, 2021 2 hours ago, Mirage Flatter said: Are you folks that are getting VIN’s and build dates receiving the email updates from Ford that are illustrated in the order confirmation emails? Yes, got my VIN yesterday. As for the email with it...no. Ford marketing confirmed it was released but my dealer sent me a screenshot for my records. I was told I will have the production date next week, but from what I understand from Ford Marketing again is that based my my priority code of 10, the build date should be 7/19/21. I ordered 4/16/21. Quote Link to comment Share on other sites More sharing options...
mink Posted June 5, 2021 Share Posted June 5, 2021 22 minutes ago, Gadget said: Yes, got my VIN yesterday. As for the email with it...no. Ford marketing confirmed it was released but my dealer sent me a screenshot for my records. I was told I will have the production date next week, but from what I understand from Ford Marketing again is that based my my priority code of 10, the build date should be 7/19/21. I ordered 4/16/21. I hope so for you, I ordered 3/22/21 with priority code 10 and got 7/26/21 build date. Dealer said they had 6 retail ordered and 2 got picked up this round. 1 Quote Link to comment Share on other sites More sharing options...
Baddestt Posted June 5, 2021 Share Posted June 5, 2021 21 hours ago, ikre8kos4u said: What number did you use? 1-800-334-4375 1 Quote Link to comment Share on other sites More sharing options...
Michael Lappy Posted June 7, 2021 Share Posted June 7, 2021 Got my vin and build week of 7/26, hopefully everything stays on track. 2022 Lariat f-350 6.7 Quote Link to comment Share on other sites More sharing options...
Cory Plymel Posted June 8, 2021 Share Posted June 8, 2021 1 hour ago, Michael Lappy said: Got my vin and build week of 7/26, hopefully everything stays on track. 2022 Lariat f-350 6.7 Did you get this today? Quote Link to comment Share on other sites More sharing options...
Michael Lappy Posted June 8, 2021 Share Posted June 8, 2021 4 hours ago, Cory Plymel said: Did you get this today? I got it today but I think it was thereafter week. I know I had a vin Friday but they told me the date wasn’t there yet Quote Link to comment Share on other sites More sharing options...
Baddestt Posted June 8, 2021 Share Posted June 8, 2021 (69) $1000 Incentive for waiting | Ford Tremor Forum | Ford Super Duty Anyone have any info on this? I have an email to my salesman about this applying to 2022 super duty orders Quote Link to comment Share on other sites More sharing options...
deerhunt799 Posted June 8, 2021 Share Posted June 8, 2021 1 hour ago, Baddestt said: (69) $1000 Incentive for waiting | Ford Tremor Forum | Ford Super Duty Anyone have any info on this? I have an email to my salesman about this applying to 2022 super duty orders Looking at the offer details, it doesn't appear to apply. Quote Link to comment Share on other sites More sharing options...
2Wheel-Lee Posted June 9, 2021 Share Posted June 9, 2021 On 6/4/2021 at 2:36 PM, ikre8kos4u said: I just call the marketing department 800-334-4375 and provided my order number and dealer code from the build sheet. Unfortunately my truck has yet to be scheduled and a VIN generated, but the representative informed me that it should generate soon. Probably since it’s a n F450 this is the hold up. I heard that the F450s might not get scheduled until the first part of August. It seems those that have received information have build dates in July. I ordered my F450 Platinum pickup (not C&C) in the end of March, and it's scheduled to be built July 19. 1 Quote Link to comment Share on other sites More sharing options...
bahaboyga Posted June 9, 2021 Share Posted June 9, 2021 2022 Super Duty Lariat 4x4 Star White/ Carbonized lower Accent Priority code 19 Order date. 5/24 OrderConfirmation email 5/25 Marketing provided VIN only 6/3 6/7 Dealer Provided Build date 7/26 ETA unknown Fleet Mgr.said mid August/early Sept r Quote Link to comment Share on other sites More sharing options...
Tonymorr Posted June 9, 2021 Share Posted June 9, 2021 I ordered 4/1 F350 Supercab Lariat 7.3. Dealer placed it as a stock order so I received no emails from Ford. I found out Friday that it was scheduled for week of July 12 2 Quote Link to comment Share on other sites More sharing options...
Chris E Posted June 11, 2021 Author Share Posted June 11, 2021 Well I guess I fall into the category of dealing with a lazy dealership now. I ordered my F-350 on 4/22 and was told the priority code was 10. After the initial scheduling started I called the dealer multiple times to see if I my order had been scheduled. A week later he calls me and shoots me a screenshot of my VIN and says it is scheduled for 7-19-21 but I could tell the screenshot was purposely edited to only show the VIN. I submitted a request on this forum to track the vehicle and found it is actually scheduled for the week of 8-2-21. No big deal but I have my 2018 F-250 sold when my truck arrives and I am trying to keep the mileage down. I seriously doubt my priority code was correct and I have requested to see the Vehicle Visibility on this. No reply as of yet. Quote Link to comment Share on other sites More sharing options...
RubenZ Posted June 11, 2021 Share Posted June 11, 2021 well at least yours is scheduled LOL. Quote Link to comment Share on other sites More sharing options...
22F250 Posted June 11, 2021 Share Posted June 11, 2021 ordered 3/16 priority code 13, nothing yet. order processing Quote Link to comment Share on other sites More sharing options...
mink Posted June 11, 2021 Share Posted June 11, 2021 35 minutes ago, Chris E said: Well I guess I fall into the category of dealing with a lazy dealership now. I ordered my F-350 on 4/22 and was told the priority code was 10. After the initial scheduling started I called the dealer multiple times to see if I my order had been scheduled. A week later he calls me and shoots me a screenshot of my VIN and says it is scheduled for 7-19-21 but I could tell the screenshot was purposely edited to only show the VIN. I submitted a request on this forum to track the vehicle and found it is actually scheduled for the week of 8-2-21. No big deal but I have my 2018 F-250 sold when my truck arrives and I am trying to keep the mileage down. I seriously doubt my priority code was correct and I have requested to see the Vehicle Visibility on this. No reply as of yet. Looking at your time line and I'm just guessing but it sounds like your order got scheduled/picked up yesterday and by all the other post from last weeks scheduling dates being 7/19 & 7/26 yours would make since being 8/2. Guessing dealer was not being truthful. Quote Link to comment Share on other sites More sharing options...
Chris E Posted June 11, 2021 Author Share Posted June 11, 2021 43 minutes ago, mink said: Looking at your time line and I'm just guessing but it sounds like your order got scheduled/picked up yesterday and by all the other post from last weeks scheduling dates being 7/19 & 7/26 yours would make since being 8/2. Guessing dealer was not being truthful. When I called Ford Marketing about 10 days they told me it had a VIN assigned but told me they couldn’t give any info. That’s when I called the dealer and he shot me the Vin. I wished I could see the Vehicle Visibility info but the dealer is an hour away from me so that will have to be next week. Quote Link to comment Share on other sites More sharing options...
ScottK1 Posted June 11, 2021 Share Posted June 11, 2021 I ordered 3/18 - F350 6.7 Lariat Tremor with winch and most options - not scheduled and no VIN yet, per Ford call center... they did find the order and all is good - just not picked! Quote Link to comment Share on other sites More sharing options...
ice-capades Posted June 11, 2021 Share Posted June 11, 2021 1 hour ago, Chris E said: Well I guess I fall into the category of dealing with a lazy dealership now. I ordered my F-350 on 4/22 and was told the priority code was 10. After the initial scheduling started I called the dealer multiple times to see if I my order had been scheduled. A week later he calls me and shoots me a screenshot of my VIN and says it is scheduled for 7-19-21 but I could tell the screenshot was purposely edited to only show the VIN. I submitted a request on this forum to track the vehicle and found it is actually scheduled for the week of 8-2-21. No big deal but I have my 2018 F-250 sold when my truck arrives and I am trying to keep the mileage down. I seriously doubt my priority code was correct and I have requested to see the Vehicle Visibility on this. No reply as of yet. The only part of the Vehicle Visibility report that will show the priority code is the Vehicle Details section. The Status History section of the report with the "Full History" will show all the order status changes since the order was placed. 1 Quote Link to comment Share on other sites More sharing options...
KCinNC Posted June 11, 2021 Share Posted June 11, 2021 On 6/4/2021 at 8:36 PM, Mirage Flatter said: Are you folks that are getting VIN’s and build dates receiving the email updates from Ford that are illustrated in the order confirmation emails? I have not received any email updates. I called Ford Marketing last week and got a VIN# and a schedule week of July 26th. I asked my sales rep at the dealer to get it for me and I got it before him. That is not a good sign if Ford is now channeling all questions through the dealer. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.