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Ford Recalls 125K Mav, Escape, Corsair Hybrids


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8 hours ago, RedHoncho01 said:

I have a 2021 Corsair GT.  I have received at least 4 recall notices for the engine fire issue.  This is in addition to numerous other recalls.  I love driving the vehicle but I am like you and fear being stranded on the side of a highway watching my vehicle burn.

 

My vehicle is currently approved for a buy back from Lincoln due to the numerous quality issues I have endured.  I'm just waiting on my 2024 Nautilus to be built and delivered.

How did you get Ford to buy it back? What other quality issues did you have?

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10 hours ago, KCinPD said:

How did you get Ford to buy it back? What other quality issues did you have?

 

Ford has its own requirements regarding "Buy Back" qualifications, but these requirements can be superseded by applicable consumer protection state laws that address the issue. As such, the qualifications can vary. Years ago (25+) it could be very difficult to get Ford to agree to do a buy back, which favored Ford then, but it's changed a lot over the years and is now much more favorable to the consumer.   

Edited by ice-capades
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Not a Ford buy back instance, but a dealership buy back that I was directly involved in back in 1986 at the end of the Model Year. The customer had his 1986 Ford Escort GT in for service and the vehicle was up on the old-style hydraulic lift that was sunk in the floor. The lift collapsed and the vehicle was totaled so it became a dealership issue and expense to replace the vehicle. The customer was always difficult (S.O.B.) and insisted that we replaced the vehicle with an 'exact" replacement. It was at the end of the 1986 Model Year and too late to order a replacement vehicle from the factory. It was impossible to locate an "exact" replacement at another dealership that we could trade for, as every vehicle in stock at any other dealership within hundreds of miles had the optional AM/FM Stereo Cassette. The customer demanded an "exact" replacement vehicle and would not accept any changes including the paint color. 

 

I located a vehicle that was the closest match but equipped with the optional AM/FM Stereo Cassette option, and then met with the dealership's office manager to discuss the situation. I explained the customer's demands for an "exact" vehicle replacement and told him that I then wanted to dealer trade for the replacement vehicle with an AM/FM Stereo Cassette, and then install the customer's AM/FM Stereo radio from his original vehicle so that he'd have an "exact" replacement as he demanded. The office manager agreed with me and approved the extra dealership expense to swap out the Cassette unit with the customer's AM/FM Stereo radio. 

 

We did the dealer trade, swapped out the Cassette unit, installed the customer's AM/FM Stereo unit and delivered the vehicle to the customer. The customer read the Window Sticker and saw that the replacement vehicle was built with the optional AM/FM Stereo Cassette but was now equipped only with the AM/FM Stereo. When he asked about it, I explained to him that we were delivering the "exact" replacement per his demands and had he been even a little flexible that we would have given him the AM/FM Stereo Cassette at the dealership's expense.     

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12 hours ago, KCinPD said:

How did you get Ford to buy it back? What other quality issues did you have?

There has been a huge list of quality issues, with some being repetitive, that started within 3 months of ownership.  Those issues, coupled with 10 recalls, pushed me over the edge.  I contacted the Lincoln Concierge who had suggested a buy back previously and told her I wanted to proceed.  I was immediately connected to a Lincoln buy back specialist and told the approval for the buy back could take up to 10 days.  I had an approval within 12 hours.  Then I was connected to a buy back program agent who I have been dealing with ever since.  There is a LOT of documentation required for a buy back like this.  I spent hours scanning documents and sending them via email.  The offer is currently on hold until I receive my 2024 Nautilus I have on order.

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  • 1 month later...

Ok. I just received the next recall for this issue from Ford.  It states that "Software is available to repair the 2021-2022...[models]... Ford Motor Company has authorized your dealer to update the Powertrain Control Module (PCM) are of charge (parts and labor)"

 

I am extremely skeptical that this issue can be fixed by a software update!!!!  I suspect that Ford is again trying to delay having to replace the powertrains/motors of so many Escapes, Corsairs and Mavericks. This appeases the NTSB and the courts who are dealing with the class action suits. 

 

Gee, all me a cynic. The motor burned a second time while on a steep upgrade. Dealership checked the first time it happened and could find nothing. I am so fed up with this car but I cannot afford to get a new one. 

 

What does everyone else think about this current update recall?

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17 minutes ago, KCinPD said:

Ok. I just received the next recall for this issue from Ford.  It states that "Software is available to repair the 2021-2022...[models]... Ford Motor Company has authorized your dealer to update the Powertrain Control Module (PCM) are of charge (parts and labor)"

 

I am extremely skeptical that this issue can be fixed by a software update!!!!  I suspect that Ford is again trying to delay having to replace the powertrains/motors of so many Escapes, Corsairs and Mavericks. This appeases the NTSB and the courts who are dealing with the class action suits. 

 

Gee, all me a cynic. The motor burned a second time while on a steep upgrade. Dealership checked the first time it happened and could find nothing. I am so fed up with this car but I cannot afford to get a new one. 

 

What does everyone else think about this current update recall?

Seems like Ford is between a rock and a hard place on this one. From my understanding, of the more than 300k mavericks Ford has built, this defect only exists in about 500 of them at most. 

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20 hours ago, DeluxeStang said:

Seems like Ford is between a rock and a hard place on this one. From my understanding, of the more than 300k mavericks Ford has built, this defect only exists in about 500 of them at most. 

How many Escapes?  It seems in this day and age Ford should be able to instruct the dealers on how to identify the ones with the defect....which is what exactly?  I know something leaks and catches on fire so that seems mechanical as opposed to software related.

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6 hours ago, AM222 said:

The most recalled brand in the US three years in a row. Are they going for a fourth?

well, I have been a loyal Ford owner for many many years...vehicles that have had no problems for many years. Until now. 

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