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bbf2530

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  1. Hi dmrobbi. If I put that VIN into another system, I get a build date of "30.11.0002" for a 5.0L Mustang with the 10 speed auto. That particular build date # is usually a "placeholder", meaning there is no build date scheduled yet. It will probably show up in the Ford Tracking system shortly, it is just too early now. Hope this information helps and good luck.
  2. Hi hokie. The vast majority of Ford dealers will not touch that type of work, especially on a new vehicle which is still under warranty. Any Dealer that might, would be opening themselves up to all sorts of liability and warranty coverage issues with Ford.
  3. bbf2530

    Howdy

    Hi Chris and welcome to the Blue Oval Forums. The subject of Ford ESP/FordProtect Plans has been discussed many times here, so I am going to copy and paste a slightly edited, previous reply of mine. "Among the variables, pricing will vary according to which Plan coverage level you choose (Powertrain Care, BaseCare, ExtraCare, PremiumCare). Then there are coverage years/mileage/deductible options. And then there are plan options in the top of the line PremiumCare level, such as coverage for interior/exterior LED lighting (yes, it is optional), keyfob loss/replacement coverage (also optional), rental car coverage etc. So the final pricing is based off your VIN and plan coverage choices. And just as in purchasing a car, pricing is not "fixed". Your individual local Lincoln/Ford Dealers can markup and charge whatever the market will bear and/or an uninformed customer will pay (again, just like buying a car). So negotiate (although the online discount sellers are pretty well already at rock bottom). In my experience, I have found the best pricing at these online sellers: http://www.zeiglerfordesp.com/ https://www.floodfordesp.com/ https://www.lombardfordwarrantys.com/ You can find other online sellers if you Google "Ford ESP". I received the lowest price and purchased from Zeigler Auto Group for my last three Lincolns. Plan prices from those online sellers on my 2018 MKZ were all ~$1,000 less than the initial offer from the Lincoln Dealer where I purchased and my other local Lincoln/ Ford dealerships. And still over $300 less than the best local price even after negotiating with those same local Dealerships. For the sake of reference, that savings was for a Lincoln Protect, Premium Care, $0 deductible, 8 year/75,000 mile plan with LED lighting coverage, key replacement/loss coverage and no first day rental car coverage. Flood Ford was next lowest each time. Hope this information helps and good luck with whatever you decide."
  4. bbf2530

    Sync or apim

    Hi dkingcam. This video is for an MKZ, not an MKC, but see if it helps with any fastener locations: https://www.youtube.com/watch?time_continue=2&v=M_AuGTOeO1A I searched for MKC specific videos, but could not come up with anything.
  5. Hi gang. Here is my SYNC 3, NAV maps install update. 🙂 The install went smoothly. Just a few things to mention. First, I left out one step on how to find your "SYNC ESN Serial Number" on the SYNC settings screen. Click on the gear icon/"Settings button on your SYNC screen. Then click "General" (forgot that step earlier). Scroll down and click "About SYNC". Then be sure to scroll to the bottom of the next screen to get your "SYNC Serial Number (ESN)" number, not the "Onboard Modem Serial Number (ESN). Okay, to the install. Just a few things to mention/warn about. My install began as the instructions detailed. So I settled in for my 2 1/2 hour drive, expecting the installation to take about an hour, as per the instructions. However, after about 5 minutes, the Installation Complete screen popped up for about 20 seconds (but then disappeared), stating that the install had been successful, I could remove the USB and the update would be complete once I performed a restart cycle of the car (as per the instructions). I felt that was far too quick, so I left the USB in, kept driving and did not turn off the car. Then after a few minutes, SYNC rebooted and showed it was still performing System Updates. It would reboot occasionally. Show information screens, etc. About 30 minutes into the drive, the same thing happened. Stated install was complete, remove the USB, stop and restart the car etc., but the screen disappeared again after ~20 seconds or so. I still felt that was too quick, so I left the USB in and kept driving. Same result, reboot, and System Updating began again. Occasional reboots, Information screens etc. At about the 1 hour mark, the System Update successful screen popped up again, stating the install would be completed once I performed an engine stop and restart. I kept driving for several minutes, and this time the screen stayed visible and did not disappear. I then pulled over and performed the required cycle of engine/ignition off (I also opened my door to turn off Accessory power), wait at least 15 seconds (I waited a minute), then restart. After restarting, I went into SYNC settings to check my NAV maps version. It was successfully updated from version "NA 1 16" to "NA 1 18". WoooHooo! So if there is a moral to this story, I guess it would be: Despite some early/false Install Complete screens, the install does seem to take ~1 hour. So don't rush it, be patient, and ensure the install is actually complete. Hope this information helps and good luck. 🙂
  6. Hi gang. There is now a new SYNC 3 NAV map update! WoooHooo! It is available here, from the Ford/ALOM Technologies SYNC/NAV site: https://syncnavigation.com/ford/home Since I have a Lincoln MKZ, I downloaded my copy from the Lincoln/ALOM Technologies site for Lincoln vehicles equipped with SYNC3: https://syncnavigation.com/lincoln/home/ Here are my observations so far: Once I input my vehicle information, the site states the NAV map update is complementary for 2018-2019 MKZ's. There is no charge for the update for qualifying 2018-2019 Lincoln vehicles (and I would assume Ford? Will post back if I find out that information), if you download the files onto your computer and create your own USB drive to perform the NAV update. Or for a $40 fee, you can opt to have them mail you a USB drive containing the files. I opted to download for free and create my own USB update drive. I have been told (but have not personally verified) that for 2017 Lincoln vehicles, there is a fee of $109 to download the update files, and $149 to have Lincoln mail the USB drive. I am assuming similar fees also apply to 2017 Ford vehicles with SYNC 3 and NAV. It is a large file, >13Gb, so it is downloading onto my computer as I write this. After that, you unzip and transfer the files to a USB drive in a manner similar to a regular SYNC update, for those who are familiar with that process. They provide detailed downloadable instructions. The instructions also state to plan on a 1 hour install, during which time the car/engine must be kept running. So I will install it tomorrow during a 2 1/2 drive I have to Penn State. Again, the website provides detailed, downloadable instructions for downloading the update files, creating the USB update drive, and installing the update to your SYNC system. I will post back tomorrow night or Sunday and let everyone know how the install went on tomorrows drive. You will need your VIN# and "SYNC ESN Serial Number". To get your SYNC ESN serial number, go to "Settings" on your SYNC screen. Then scroll down the screen and click on "About SYNC". Then be sure to scroll to the bottom of the next screen to get your "SYNC Serial Number (ESN)" number, not the "Onboard Modem Serial Number (ESN)", which is listed first. You will understand why I gave those instructions when you go to the website and look at your SYNC screen settings info. FYI: The current NAV Map file version in my 2018 MKZ is "NA 1 16". I am told this NAV version updates the NAV system to version "NA 1 18". I will also verify this information tomorrow night or Sunday, after I'm back home from my drive and install. Hope this information helps and good luck.
  7. bbf2530

    Sync or apim

    Hi dkingcan. Then it looks like your best course of action is to make a service appointment. Any chance you are still within the 4 year/50,000 mile New Car Bumper to Bumper Warranty period or have an PremiumCare ESP? My blind Internet guess would be a bad APIM, since that seems to be the most common culprit. But blindly throwing parts at the problem without a proper diagnosis could be expensive and frustrating. If another member with more experience has better advice, I am sure they will jump in. Let us know how you make out and good luck.
  8. bbf2530

    Sync or apim

    Hi dkingcan. Really no definitive way of diagnosing this over the Internet. All we can do is guess. If one of us guesses right, it was still only a guess. It will need to be properly diagnosed at your Lincoln Dealer. Before taking it to the Dealer, you could try a factory reset of SYNC. The instructions on how to perform one for your 2015 MKC are in your Owners Manual. If that does not work, you can also try disconnecting the battery to see if it will reset the system. If neither of those work, a service visit is necessary. Let us know how you make out and good luck.
  9. bbf2530

    2019 Edge - Screen Issues

    HI Bob. Happy to hear it is working again. Hope the reset fix is permanent. Let us know how things go and good luck.
  10. bbf2530

    speed specific vibration

    Hi brucelinc. You were getting the FordPass alerts because your rear wheels were doing 50 mph while your front wheels were not rotating at all. So all those systems thought your car was in an eternal death spin, front brakes locked, while headed towards the shop wall at 50 mph. 😮🙃🤣 Hope the new driveshaft takes care of things for you. Good luck.
  11. bbf2530

    2019 Edge - Screen Issues

    Hi Bob. Glad to hear your Service Department thinks they know the solution to your issue and hopefully it will be fixed soon. Also happy to hear you took your Edge in to have the problem diagnosed and repaired. Performing the factory reset and/or disconnecting the battery was going to treat the symptoms, but not cure the underlying problem. Concerning your thoughts that what you were told is "BS": They are most likely telling you the truth. If they had the part or could get it sooner, they would be more than happy to install it and get paid by Ford for the Warranty work. Just because they are "very familiar" with an issue and/or have seen it before, does not necessarily mean it is common enough to have parts sitting around and collecting dust. Hope the new "computer chip" fixes the problem for you. Let us know how you make out and good luck.
  12. bbf2530

    2019 Edge - Screen Issues

    Hi Bob. I was rushed when I posted before. Try the factory reset first. If that does not work, then try disconnecting the battery. However, is obliviously an underlying issue causing these problems with your system, so both of those steps are only temporary fixes, as previously mentioned. Keep us updated and good luck.
  13. bbf2530

    2019 Edge - Screen Issues

    Hi Bob. Herre is my opinion: Internet diagnosis is iffy at best. The best course of action would be to record this happening as many times as possible, so you have proof when you bring it in for a service appointment (in case it works the day you bring it in). Then make a service appointment. If you want to try some self help you could attempt a SYNC factory reset (instructions are in the Owners Manual). Or disconnect the battery for ~20 minutes. But in the end, there is something wrong with your system, and even if a factory reset works, the problem will probably return without proper diagnosis and repair. Let us know how you make out and good luck.
  14. Hi Sanman. Yes, it can and has been done. There are things you need to do besides just get the parts, but it is not overly difficult. If you Google "Swap My Touch to SYNC 3", you can even find write-ups and videos.
  15. Hi Bob. Of course they won't. My Dealers would not either. Purchase the ESP from Ziegler. You will get the same service from the Service Department, so why pay more? Let us know how you make out and good luck.
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