I'm not sure how the Ford dealer network is in Alabama, but in the Dallas/Fort Worth area, it kind of sucks. Most of the Ford dealers are owned by AutoNation or by other large dealership groups and they pretty much all suck when it comes to service. I don't buy anything but Fords, but if I were to base what I buy based on my dealership experience, I would never buy a Ford. I've had to deal with other dealerships (Chevy, Kia, Mini, etc.) and they were all easier to deal with than any DFW Ford dealer. I did purchase my son't Mustang at a Ford dealer in Wichita Falls and that whole experience could not have been better, but it was privately owned, and you could tell.